Erro while install PHKL_31847

[horvon]

when i installed the GOLDQPK11i_B.11.11.0612.459.depot,Erro occured:
Installing fileset "PHKL_31847.CORE2-KRN,r=1.0" (56 of 578).
ERROR: Read from serial depot file failed. Bad address (14).
ERROR: Read from serial depot file failed. Bad address (14).
ERROR: Internal error. The item "/usr/conf/lib/pa_legacy_psm.o" is
missing from the source media. It was not loaded. This error
occurred in function "idam_FinishTapeItem", source file
"id_ser.c", line 4699. Please give this information to your
Hewlett-Packard support contact.
ERROR: Failed installing fileset "PHKL_31847.CORE2-KRN,r=1.0". Check
the above output for details.
* Retry number 1 of 1 for loading files for fileset
"PHKL_31847.CORE2-KRN,r=1.0".
* Installing fileset "PHKL_31847.CORE2-KRN,r=1.0" (56 of 578).
ERROR: Read from serial depot file failed. No such file or directory
(2).
ERROR: Read from serial depot file failed. No such file or directory
(2).
ERROR: Internal error. The item "/usr/conf/lib/pa_legacy_psm.o" is
missing from the source media. It was not loaded. This error
occurred in function "idam_FinishTapeItem", source file
"id_ser.c", line 4699. Please give this information to your
Hewlett-Packard support contact.
ERROR: Failed installing fileset "PHKL_31847.CORE2-KRN,r=1.0". Check
the above output for details.

and then i try to install PHKL_31847 solely,it still returned error:
* Software selections:
PHKL_31847.CORE2-KRN,l=/,r=1.0,a=HP-UX_B.11.11_32/64,v=HP,fr=1.0,fa=HP-UX_B.11.11_64
* Selection succeeded.

NOTE: Building a new kernel based on template file "/stand/system"
Generating module: krm...
Compiling /stand/build/conf.c...
Loading the kernel...
ld: Unsatisfied symbol "dumpconf_lvm_fp" in file /usr/conf/lib/libdump-pdk.a[dumpconf.o]
1 errors.
*** Error exit code 1

Stop.
make failure.
ERROR: The command "/usr/sbin/mk_kernel", which is used to rebuild
the kernel, has failed. Because kernel-related filesets were
installed, this command must be executed by "swinstall",
without failures, before the load can continue. Check the
above output for details about the failure.
NOTE: The Install Phase has suspended. Check the above output for
reasons.

so, how can i resolve the problem ,thanks!

[Peter Godron]

Hi,
and welcome to the forums.

This looks like a corrupted download problem.
Confirm the checksum on the download is correct (See man chksum)
If the checksum is incorrect download the media again and re-try.

Please let us know what you find/how you get on.

Please also read:
http://forums1.itrc.hp.com/service/forums/helptips.do?#33 on how to reward any useful answers given to your questions.

[Yogeeraj_1]

hi,

make sure that you have transferred the depot file in binary mode.

also, verify the checksum

kind regards
yogeeraj

[Fabio Ettore]

Hi horvon,

the unsatisfied symbols needs to be solved before to rebuild successfully the kernel.
I found that the file /usr/conf/lib/libdump-pdk.a (which contains the unsatisfied symbol) is into PHKL_26370 or later:

http://archives.neohapsis.com/archives/hp/2002-q3/0029.html

So you have to install PHKL_26370 or later and reboot. At the end of this action then you can install successfully PHKL_31847.

Good luck...

Best regards,
Fabio

[Steven E. Protter]

Shalom,

I sense multiple problems here, including possibly incomplete kernel filesets in /stand

Amazingly md5 checksum is not built into the OS.

10.20/11.00
http://hpux.connect.org.uk/hppd/hpux/Sysadmin/md5-1.00/
11.11/11.23
http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=md5checksum

Your mileage may vary.

SEP

[horvon]

Thank Fabio,I resolved the problem by patching 31847 with 34986 and 30607(Supersedure of 26370).
thanks everyone who concerned with this message.

[horvon]

Thank Fabio,I resolved the problem by patching 31847 with 34986 and 30607(Supersedure of 26370) together.
thanks everyone who concerned with this message.