Error Installing Patches on 11i

[Oscar Garcia]

Hello everybody!

I'm trying to install PHCO_24777 patch on a L class server. I have downloaded the file and put it under /tmp . I'm running the installation as follows:

#swinstall -x autoreboot=true -x patch_match_target=true -s /tmp/PHCO_24777.depot

and I've got this error:

======= 05/23/02 16:38:04 BST BEGIN swinstall SESSION
(non-interactive)

* Session started for user "root@hpdev16.abs2000.co.uk".

* Beginning Selection
* Target connection succeeded for "hpdev16.abs2000.co.uk:/".
* "hpdev16.abs2000.co.uk:/tmp/PHCO_24777.depot": This source is
a tape device.
* "hpdev16.abs2000.co.uk:/tmp/PHCO_24777.depot": Cannot open
the logfile on this target or source. Possibly the media is
read-only or there is a permission problem. Check the daemon
logfile and "/var/tmp/swagent.log" on this host for more
information.
NOTE: The patch match operation failed to find patches for target
software on "hpdev16.abs2000.co.uk" which passed the filter.
NOTE: Cannot continue the "swinstall" task.

======= 05/23/02 16:38:07 BST END swinstall SESSION (non-interactive)
Why is telling me that /tmp is a tape?

These are the lines from the "/var/tmp/swagent.log":
* 05/23/02 17:18:34 BST BEGIN source AGENT SESSION (pid=1014)
* Agent session started for user "root@hpdev16.abs2000.co.uk".(pid=1014)
* 05/23/02 17:18:35 BST END source AGENT SESSION (pid=1014)

Any help would be great.

Regards,

Oscar Garcia

[Justo Exposito]

Hi Oscar,

Do you try the interactive tool swinstall?
Perhaps this is more clear than the batch mode.

Regards,

Justo.

[Helen French]

Hi Oscar:

This patch has a special install instruction:
"When installing/removing this patch using swinstall/swremove use the option: mount_all_filesystems=false."

Try swinstall with this option.

HTH,
Shiju

[S.K. Chan]

Shiju is correct, at the bottom of this patch it says ..
Special Installation Instructions
When installing/removing this patch using swinstall/swremove use the option mount_all_filesystems=false.
So you would run it like so ..

# swinstall -x autoreboot=true -x patch_match_target=true -x mount_all_filesystem=false -s /tmp/PHCO_24777.depot

[S.K. Chan]

sorry .. with a "s" .. mount_all_filesystems=false

[Sanjay_6]

Hi Oscar,

Check the rwx permission on /tmp. Also check the owner/group for that.

ll /tmp
drwxrwxrwx 10 bin bin 8192 May 23 12:06 tmp

Hope this helps.

Regds

[Sanjay_6]

Hi Oscar,

Also take a look at this thread,

http://support2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000060373098

Hope this helps.

Regds

[Craig Rants]

I would try

#swinstall -x autoreboot=true -x patch_match_target=true -s `hostame`:/tmp/PHCO_24777.depot

note the `hostname`, this usually works better than without the hostname in the source option.

GL,
C

[Oscar Garcia]

Thank you everybody for your suggestions...

But I still have the problem...

I have tried to install the patch with the special install intruction unsuccessfully.
I have check the permisions of /tmp
I have tried also with 'hostname'
I have tried using sam but I just can copy the PHCO_24777.depot to the depot, afterwards keeps complaining with this:

"Currently, there are no products on this source which are compatiblewith the target. Therefore, no products are shown."

Having a look in the threath as Sanjay suggested me I've got this for my server:

Model: hp server hpdev16 (model string 9000/800/L1000-44)

PROCESSOR INFORMATION

HVERSION SVERSION Processor
Processor Speed Model Model/Op CVERSION State
--------- -------- -------- -------- -------- -------------
0 440 MHz 0x05c9 0x0491 3. 0 Active

I dont know if there is any discrepancy on that...

A final question will be: Has my server installed the Hp11i version?
When I type
# uname -a

HP-UX hpdev16 B.11.00 A 9000/800 505706557 two-user license

Is HP 11i? or just HP11?

Thanks again mates!

[Helen French]

Hi Oscar:

Again, for the last question:

You have HP-UX 11.00 installed on the system and NOT 11i (11.11).

[Sebastian Galeski_1]

It is 11.00
when You do uname -a on box with 11i You receive:
HP-UX hostname B.11.11 U ....

[Helen French]

Again, Yes ! that's the problem. The patch PHCO_24777 is for the OS version 11i (11.11) and you have the 11.00 installed on the system.

[MANOJ SRIVASTAVA]

Hi Oscar

This Patch is for 11.11 and not for 11.00 please do look at this document :

http://support2.itrc.hp.com/service/patch/patchDetail.do?patchid=PHCO_24777&context=hpux:800:11:11


Manoj Srivastava

[Oscar Garcia]

Sorry mates!

I was all this time misleaded by the vendor as well... We expected to have installed HP11i on this machine...

Sorry again!