Error recovery from ignite tape

[Wortiz]

I have this error:

Pid 72 received a SIGSEGV for stack growth failure.
Possible causes: insufficient memory or swap space,
or stack size exceeded maxssiz.
NOTE: run_cmd: Process: 72 (/opt/ignite/bin/itool): killed by signal: 11.
The user interface failed, would you like to restart it? ([y]/n): n
ERROR: Cannot continue since the UI failed.
NOTE: System rebooting...

[David Burgess]

Was the tape cut from the same server you are recovering it to? Or is it the same architecture?

Are you booting from tape or net?

Did you use a recent version of ignite-ux? Was it patched up etc?

Regards,

Dave.

[Wortiz]

Thanks Dave,
Yes, the tape was make in the same server and I??m installing in the same server

I??m booting from tape
Is the last version of ignite A.3.6

Yes, I installed the last patchs

Thanks

[Helen French]

Check these two documents, may be help you:

TKB # lpv37769:
http://support1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000060771294

TKB # A5505227:
http://support1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000032876706

[David Burgess]

What OS are you using?

Have you seen this document?

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x5cd891ccb36bd611abdb0090277a778c,00.html

Regards,

Dave.

[Wortiz]

Thanks Dave
The version OS is HP-UX 10.20. in Serie 817. I try the documents above but it doesn't work because the server has not func0 and schgr drivers.

Thanks Shiju
Rigth now I??m installing patchs PHCO_20209 for the swagentd.
The version Ignite is A.3.6 for 10.20.

[Wortiz]

I installed the patch and I have the same error.

[Patrick Wallek]

I think your problem is best described with this portion of the message:

"Possible causes: insufficient memory or swap space, or stack size exceeded maxssiz."
The key work in the message, I think, is MEMORY. You said this is an 817 which is a fairly old and small server. How much RAM do you have installed in this system? I think tthe problem is that the Ignite/UX installation program is running out of memory and generating the above error.
I don't know, nor have I seen, the memory requirements for doing an Ignite/UX install from tape.

[David Burgess]

Good call. Memory sounds a fair bet.

Regards,

Dave.

[Wortiz]

The memory server is 24 MB, may be this is the cause.
But, How can Install from OS 10.20 from CD whitout problem?

Thanks.

PD: When I have to give the points, at the end or i can in any moment?

Thanks

[Patrick Wallek]

24MB of RAM??? I'd say that is probably your problem. If you have a 10.20 CD you could try the install, but still not guarantee that it would work. I think 10.20 had a minimum requirement of 64MB RAM?

I'd say you are probably out of luck until you get some more memory for this machine. Any 3rd party reseller of HP products would probably have memory for this box at a reasonable price.

You can assign points at any time. You don't have to wait until your problem is resolved if you don't want too.

[Wortiz]

Thanks Patrick,
The server is already installed OS 10.20 2 months ago. I didn??t have problem at installation. Then I installed the last ignite version and now I have the error veryfing the recovery tape.

This machine is for file server only.

[David Burgess]

24MB seems a strange number. Have you got some dead simms? Perhaps the install from the CD was fine with all the memory and now it's died you haven't got enough to install.

Regards,

Dave.

[David Burgess]

If you try and install from the CDROM does it crash at the same point?

Regards,

Dave.

[Wortiz]

I did. I installed from CD and installation was OK.

Thanks