Error starting cstm after installing "OnlineDiags" from Jun Support+

[Q4you]

Running Command File (/usr/sbin/stm/ui/config/.stmrc).
-- Error --
This User Interface (UI) is not compatible with Unit Under Test (UUT)
XYZ.abc.net. The UI version is A.35.00. A UI with version
of at least x.41.00 is required.
-- Information --
Support Tools Manager Version A.35.10
Product Number B4708AA

-Q4U

[Elena Leontieva]

Hi,

You probably need to re-install OnlineDiags, see this document:
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000065556888

Elena.

[erics_1]

Hi,

You appear to have mismatched versions of support tools filesets on your system. Your UI fileset is probably A.35.00 while the rest of the support tools files are at a.41.00. Try specifically installing the UI fileset from the support plus media to correct the problem or remove all support tools filesets and swinstall again.

Fileset is:
Sup-Tool-Mgr.STM-UI-RUN

Regards,
Eric

[Scot Bean]

When updating STM, install the entire OnlineDiag bundle.

You apparently selected just the STM product.

[Q4you]

Found that there was an error while creating the "depot" for Online diags. Recopied the depot with enforce depedency off, it worked out all ok.

Thnx for your replies