Event Monitoring System after upgrade

[Omar Alvi_1]

Hi,

We upgraded a system at a customer site from HP-UX 11 to 11i.

The customer informs us that he used to have events sent to him in email about failed hard disks and running scripts and the like. He no longer gets those messages.

1- Is there an Event Monitoring Service product apart from the one under Resource Management in SAM

2- Do either of the above require licences.

3- The problem actually is, can we restore the customisations for the SAM EMS or the product? We have full backups of the original system as well as backups for /etc.

Appreciate your help.

thanks and regards,

-Alvi

[john korterman]

Hi Omar,
I must admit that I do not know a lot about EMS, but I think that the log messages produces by EMS on 11.11 will be written in /var/opt/resmon/log/event.log
from which the older mesages will be moved to event.log1 when event.log reaches a certain, fixed size.
Before doing anything else I would check if these files are present. If the files are present, you can perhaps setup a crontab job for mailing these files to your customer - just guessing that this was how it was done earlier, of course.


regards,
John K.

[T. M. Louah]

Hi Omar,
I think you didnot upgrade EMS, it is part of OnlineDiagnostics check if it is not disabled with monconfig or "ps -ef |grep -i diag" looking for diagmond it has to be up,(EMS, STM goes hand in hand with OnlineDiag). Once the upgrade OS is done & patches are layed down, you need to install the latest OnlineDiag for HP9000 from SupportPlus CD from HP or downloadable from HP site.

Technical docs can be found here:
http://docs.hp.com/hpux/diag/

regards,
T+

[Omar Alvi_1]

Thanks for your responses.

Online Diagnostics had been installed on the system as suggested (HP-UX 11i)

Since the software was fresh installed, (no upgrade option for softwares, is there?) the customer lost all the event and monitoring configuration he had done before upgrade.

From the EMS manual I found the following proacedure to push configuration from one system to the rest

Once a server is appropriately configured:

For each system where the new configuration is desired, copy all /var/stm/config/tools/monitor/*.cfg,
default_*.clcfg, *.sapcfg to new system except any file with the name â predictiveâ in it. Execute /etc/opt/resmon/lbin/startcfg_client to enable the new configuration.

Is it safe to restore the mentioned files from HP-UX 11.00 backup to the upgraded machine? Is that all that is required.

Proceeding with caution for the production system !!!

Regards,