Failure to boot error

[mike greene_2]

i've got an rx5670 server (everest) running HPUX 11.23 with boot issues. once i've logged into the system i can't get the system to boot Unix. instead the boot process pauses and gives a Fail Not Found error. it seems to not be able to see partition no. 1. any ideas on how to correct this?

[Steven E. Protter]

I think you need to find the root cause.

There appears to be a problem finding the boot disk.

At the console, interupt the boot process at the 10 second prompt.

sea


Do you see all of your disks?

You may not. If not, you may have a problem in one of the following areas:

disk
scsi
cabling
termination.

Flashlight time. Possible hardware service call.

It is also possible that you don't have autostart enabled.

Try this:

boot pri

If it boots, its just an autostart issue.

SEP

[mike greene_2]

No luck. Can't even get to the 10sec count.
Here's the failure I see.

EFI Boot Manager ver 1.10 [14.61] Firmware ver 3.11 [4322]

Please select a boot option

Off Line Diagnostics
HP-UX Primary Boot: 0/0/2/0.2.0
Red Hat Linux Advanced Server
EFI Shell [Built-in]
Disk1
Boot Option Maintenance Menu
System Configuration Menu


Use ^ and v to change option(s). Use Enter to select an option
Loading.: HP-UX Primary Boot: 0/0/2/0.2.0
Load of HP-UX Primary Boot: 0/0/2/0.2.0 failed: Not Found
Paused - press any key to continue

The only option I'm able to access is the EFI Shell, but even here I can't see any files in fs0:

Any more ideas?

[Bharat Katkar]

Looks like a phyisical problem. See your boot disk getting detected properly at EFI prompt.

Regards,

[Kent Ostby]

Can you get to the boot option menu ?

This may allow you to change the options so you can search for different devices.

[mike greene_2]

It can't be a hardware issue. Engineer was using ftp just before this happened. When he went to reboot is when the error first came up.

Yes, i'm able to access boot maintenance mgr. EFI Boot Maintenance Manager ver 1.10 [14.61] Main Menu. Select an Operation
Boot from a File
Add a Boot Option
Delete Boot Option(s)
Change Boot Order
Manage BootNext setting
Set Auto Boot TimeOut
Select Active Console Output Devices
Select Active Console Input Devices
Select Active Standard Error Devices
Cold Reset
Exit
It is the only option that does not kick out the pause error. This error, by the way, simply returns the user to the EFI boot mgr.

But what in this menu could help Boot Maintenance Manager? Cold Reset? Thanks for the help folks.

[Kelsey Petrychyn]

I find it useful to make a note of the last few status items in the small display window on the front (the TEST XX stuff) or on the bottom of the console screen. Look for things like FLT (fault). Sometimes the server will sit and cycle through a few of these.

If it is a hardware problem these codes may help to point you in the right direction. For servers in service for a long time it is sometimes as easy as re-seating the hardware components. Simply shutdown the machine, and pull out the hardware and re-install it.
Remember to use a static strap here !!

[Olivier Decorse]

Hello Mike,
i've read that IPF boot is different of PA-RISC boot. Partition 1 contains the EFI system partition, and Partition 2 the HP-UX partition.
So you have to :
- select EFI Shell, first,
- type "echo -off"
- switch from efi shell to fs2 with "fs2:"
- load the hpux boot loader with "hpux"
- without pressing any key, HPUX may boot ...

Tell us if it solve your problem.

Olivier.

[mike greene_2]

I'll try it and let you know. tnx

[mike greene_2]

The system does not recognize fs2 as an existing file system so "fs2:" failed.
Does anyone know where I could find an online manual of EFI commands that I could check out?

[Olivier Decorse]

Try this on docs.hp.com :
1) 11iv2/ SysAdmin/ SystemPartitionGuide : http://www.docs.hp.com/hpux/onlinedocs/5990-7226A/5990-7226A.html ,chap.5 (booting), paragraphe "booting HPUX". It explains searching partition with "map", structure of partition, etc.
2) Read the very good IPF Recovery Handbook at http://www5.itrc.hp.com/service/iv/node.do?node=prodITRC%2FWW_Start%2FN1%7C16%7C36

Good luck.
Olivier.