Fiber Channel card not detected in OS

[Mawuse]

Hi,

I have two rx8620 with expansion server each . Some of the partitions could not see the fiber channel cards. ioscan -fnC fc shows nothing. The fiber channel cards are combo cards, they have gigabit LAN ports integrated as well. The LANs interfaces are detected but not the fiber channel interfaces. At time a message like " Fiber channel card, bad NVRAM...... " will pop-up during shutting down.
How can we solve this problem ?

Thanks for your contributions.

Regards,
Mawuse

[IT_2007]

Do you have any vpars running on this hardware? Can you run rad -q command and see what it shows?

What OS is running?

[Mawuse]

Hi,

Please, how will I check wether vpars is running or not on the hardware ?

Here is the output of rad -q on one of the machine :

# olrad -q
Driver(s)
Capable
Slot Path Bus Max Spd Pwr Occu Susp OLAR OLD Max Mode
Num Spd Mode
8-0-0-1 2/0/8/1 140 133 133 On Yes N/A N/A N/A PCI-X PCI-X
8-0-0-2 2/0/10/1 169 133 133 On Yes N/A N/A N/A PCI-X PCI-X
8-0-0-3 2/0/12/1 198 133 133 Off No N/A N/A N/A PCI-X PCI-X
8-0-0-4 2/0/14/1 227 133 133 Off No N/A N/A N/A PCI-X PCI-X
8-0-0-5 2/0/6/1 112 133 133 Off No N/A N/A N/A PCI-X PCI-X
8-0-0-6 2/0/4/1 84 133 133 Off No N/A N/A N/A PCI-X PCI-X
8-0-0-7 2/0/2/1 56 133 133 Off No N/A N/A N/A PCI-X PCI-X
8-0-0-8 2/0/1/1 28 133 133 Off No N/A N/A N/A PCI-X PCI-X


The OS is hp-ux v 11.23 IA64

Thanks for your reply.


Regards,
Berenger

[Mawuse]

I have to send the rad -q output by attachement so that you can easily identify the content.

[Sameer_Nirmal]

Which combination card are they?
A9782A , A9784A , AB465A?

Based on the error message and the current status, I would suspect the problem with firmware ( system and EFI ). You might need to upgrade the firmware.

Refer the compatiblity support matrix of the respective card and verify the required firmware versions.

http://docs.hp.com/en/netcom.html#Combination%20Cards

Check the current server fimrware versions using
# machinfo

or

MP -> CM -> SYSREV

[IT_2007]

do you know the paths for the fibre cards? If so, please post it.

[Yang Qin_1]

Hi, did you checked driver for your FC cards? From SAM -> kernel configuration -> drivers and see td / fcd is in or out. As I don't know the model of your card, I'm not sure which driver you shoud use for you card.

Run ioscan -fn, can you see some devices marked as UNCLAIMED ?

Yang

[IT_2007]

few things.

1. If it is a vpar then you need to assign them and reboot vpar to powerup cards.
you can check using vparstatus command.

2. If it is one Npar then you might be knowing path for them. your olrad and rad commands shows bunch of cards are powered off. Select proper cards to power on using sam.

[Rashid Hamid]

Check the part number of the card. May be the card is not supported running in hpux.

[Pratyush Paul_1]

hi - can you check if you have the right driver in there. My guess is you do not have the right driver for your cards, hence it is not being recongnized.

regards

Pratyush

[Torsten.]

Hi,

please send an "ioscan -fn" so we can have a look.
This will clear the question about drivers.

[Mawuse]

Hi,

Thanks you very much for your replies.

Here is attached the ioscan -fn


Regards,
Berenger

[IT_2007]

There are some PCI cards are still powered off. Try to power them up using sam and then run ioscan again.

[Yang Qin_1]

unknown -1 1/0/8/1/0/4/0 UNCLAIMED UNKNOWN PCI-X SerialBus (10772312)
unknown -1 1/0/10/1/0/4/0 UNCLAIMED UNKNOWN PCI-X SerialBus (10772312)
are your FC adapters. It seems that you do not have "fcd" driver loaded in the kernel.
From SAM check "Kernel Configuration" -> Drivers -> find "fcd" select it with space bar, go to Action put it "in". You need a system reboot to load the driver to the kernel. After reboot, you'll see the fc from ioscan.