Fiber Channel Error ????

[Ken Polakowski_1]

I am periodically receiving the error contained in the attachent from EMS:

The link in the message indicates that a device does not support Class 3 Fibre Channel Communications. Can anyone shed some further light on the situation?

[Cheryl Griffin]

Ken,
First things to check are your version of EMS, the more recent the better because EMS is updated all the time to support the latest arrays and hw changes including fibre.

In addition to EMS version, your Fibre driver needs to be current.

Next you need to run the following:
# ioscan -fnk --> look for anything reporting NO-HW
# ioscan -fnkC fc --> look for standard devices (/dev/td0, td1) then run:
# fcmsutil dev/td0
# fcmsutil /dev/td1
# fcmsutil /dev/td0 stat
# fcmsutil /dev/td1 stat

Look for anything that has counters for Bad, or Loss... Normally this event means failed hardware. If you're using a switch, possibly a bad switch.

I will post some version and patch information in another post.

[Cheryl Griffin]

From your EMS message:
OS Version......................: B.11.11
EMS Version.....................: A.03.20
STM Version.....................: A.38.00

This indicates you built the machine with HWE 0303 (March 03)which is fairly currently. The latest is A.42.00 (HWE 0309)from Sep 03.
(resource used: http://docs.hp.com/hpux/onlinedocs/diag/stm/stm_upd.htm#table )

These patches should be installed:
PHSS_24121 replaced by PHSS_26799
PHKL_27751 Fibre Channel Mass Storage Patch
PHSS_26799 Tachyon TL Fibre Channel Driver Patch

The driver for A6684A/A6685A/A5158A/A6795A runningHP-UX 11i(32/64 bits) is found at http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=FibrChanl00 and is currently version b.11.11.09.

Updating your version ensures proper event reporting and error handling.