Fibre Channel A5158 cards "UNKNOWN" on N4000 server

[Jim Mulshine]

I have an HP9000 N4000 server with 4 A5158A cards. The product FibrChanl-00 is installed...
(FibrChanl-00 B.11.11.12 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A)

However, ioscan reports that the hardware type is UNKNOWN...

# ioscan -fnC fc
Class I H/W Path Driver S/W State H/W Type Description
=================================================================
fc 0 0/8/0/0 td UNCLAIMED UNKNOWN PCI SerialBus (107e0004)
fc 1 0/12/0/0 td UNCLAIMED UNKNOWN PCI SerialBus (107e0004)
fc 2 1/2/0/0 td UNCLAIMED UNKNOWN PCI SerialBus (107e0004)
fc 3 1/4/0/0 td UNCLAIMED UNKNOWN PCI SerialBus (107e0004)

How do I get this hardware to be recognized by the server?

Previously the server was running HP-UX 11.0 and the ioscan output looked like this...
# ioscan -fnC fc
Class I H/W Path Driver S/W State H/W Type Description
=================================================================
fc 0 0/8/0/0 fcT1 CLAIMED INTERFACE HP Fibre Channel Mass Storage Adapter
fc 1 0/12/0/0 fcT1 CLAIMED INTERFACE HP Fibre Channel Mass Storage Adapter
fc 2 1/2/0/0 fcT1 CLAIMED INTERFACE HP Fibre Channel Mass Storage Adapter
fc 3 1/4/0/0 fcT1 CLAIMED INTERFACE HP Fibre Channel Mass Storage Adapter
#

Anybody have a clue?

[Jim Mulshine]

Some more info...

Now the server has been upgraded to HP-UX 11.11 using an Ignite image created on another N4000 server. That server also has 4 FC cards but of a newer model, not A5158A.

[Devender Khatana]

Hi,

Just see the release notes here to find wheather you have proper driver version installed

http://docs.hp.com/en/J2635-90016/index.html

HTH,
Devender

[Bernhard Mueller]

update your PDC firmware to 43.43 by installing through PHSS_31214

http://www5.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHSS_31214&context=firmware:osinit

Regards,
Bernhard

[Andrew Rutter]

hi jim,

After installing the software the cards should be ok as you know.
Did you reboot the server? this would probably be needed to configure the cards and create the necessary device files. This is where I would start.

Also it be the patch level? There is a few patches that have been released for different problems with the A5158A inc a cumulative sam patch. check at patch database for them and see if you have them installed, also inc the pdc version.

One more thing could be to check in sam that the correct drivers are in the in state.



Andy

[Jim Mulshine]

I checked the release notes about the proper driver version. Vesion B.11.11.12 is installed. This is newer than what is shown in the release notes link.

PDC firmware version 43.43 is already installed on the N4000 server.

The server has been rebooted after device driver installation.

The latest patch is installed:
PHKL_33066 1.0 Fibre Channel Mass Storage Patch

I believe that the fcT1 driver is the correct one, and it is "In" the kernel
(according to SAM).

[Sameer_Nirmal]

Hi,

Can you check and post
# what /stand/vmunix | grep fcms
# what /stand/vmunix | grep td

Do you see any error messages in syslog , dmesg?
Any device you have connected to those HBAs?
Required Drivers are fcp,fcpdev,fcp_cdio,fcparray,fcpmux,fcgsc
Check drivers installed/configured using
# kmsystem | grep
Check the respective drivers are loaded in the kernel using
# kmadmin -Q

As far as I know the driver "fcT1" is replaced by "td" driver for this HBA.

[Jim Mulshine]

# what /stand/vmunix | grep fcms
fcms.c $Date: 2001/01/04 10:24:48 $Revision: r11.11/1 PATCH_11.11 (
PHKL_22874)
fcms_trace.c $Date: 2004/12/02 21:21:42 $Revision: r11.11/1 PATCH_1
1.11 (PHKL_30257)
fcms_cdio.c $Date: 2003/07/09 09:05:34 $Revision: r11.11/4 PATCH_11
.11 (PHKL_28984)
#
# what /stand/vmunix | grep td
libtd.a HP Fibre Channel Tachyon TL/TS/XL2 Driver B.11.11.12 (AR12
04) /ux/kern/kisu/TL/src/common/wsio/td_glue.c: Oct 11 2004, 14:45:41
netdiag.c $Revision: 11.11/3 $ $Date: 03/05/09 17:52:30 PHNE_28444 $
netdiag1.c $Revision: 11.11/2 $ $Date: 03/05/09 17:52:30 PHNE_28444
$
$Revision: libtd.a: jazz @ 20041018.10:52:34IST; jmkvw -
proj net -RW -c Task: nne_r11.11_latest nne_r11.11_latest r11.11(R11.11_BL20
04_1016) eso2_nne_r11.11_latest(auto) ;
$Revision: libshutdown-pdk.a: CUPI80_BL2000_1028_1 Sat O
ct 28 12:56:31 PDT 2000 $
statdaemon.c $Date: 2003/12/05 14:06:20 $Revision: r11.11/2 PATCH_1
1.11 (PHKL_30034)
#
#
# kmsystem | grep fcpp
fcp Y -
fcp_cdio Y -
fcparray Y -
fcpdev Y -
fcpmux Y -
# kmsystem | grep fcg
#
# kmadmin -Q fcp
kmadmin: Module: fcp, not found
# kmadmin -Q fcpdev
kmadmin: Module: fcpdev, not found
# kmadmin -Q fcpmux
kmadmin: Module: fcpmux, not found

[Andrew Rutter]

Jim,

If you havent got the cards working yet, then check that the td driver is in the in state for them, in SAM. This is the main one needed for the A5158A in 11i.

Then highlight this and view driver information. This will list the dependencies of the driver and tell you all the drivers that are needed.

If this still fails, it may be worth trying to re-install the driver bundle again

Andy

[Sameer_Nirmal · Accepted solution]

Hi,

Looking at the "what" output, it seems that FCMS patch PHKL_33066 is not applied.

The cause of problem appears to be "SerialBus (107e0004)" in the description field of the ioscan for these cards. Apparently the possibility of i/o conflict is rare, ioscan maybe failing to identify the device correctly.
If you have connected some device to those cards, disconnect and run
# ioscan -fn

Do you see ioscan entries below h/w paths of the cards e.g. "0/8/0/0"

Do you see these drivers in /stand/system?
fcp
fcp_cdio
fcparray
fcpdev
fcpmux

If not, add them in the file.
Install the the FCMS patch and reboot.Check with ioscan -fn for entries related to each card.

[Bernhard Mueller]

Jim,

did you ever remove or rename /etc/ioconfig and /stand/ioconfig and watch the console upon reboot to recreate it when the boot stops in ioinitrc ? (it will tell you to run /sbin/ioinit -c)

This will recreate the /etc/ioconfig

Regards,
Bernhard

[Jim Mulshine]

Thanks for all the new advice. It'll take a few days before I can get back to this server, then I'll let you know the status.

[Tom Danzig]

FYI, there was an issue with 5158's on N4000 servers. I believe they are only supported in the even slot numbers.

[Jim Mulshine]

Sorry for wasting your valuable time. It turns out that the FC cards are of the older model A3740A (not A5158A) and these are not supported in HP-UX 11i.