FTP Error

[Wamaitha]

Hello,
i have users who are trying to ftp files to a HP-UX file server. and the get the following error:
Password:
530 Login incorrect
Login failed.
ftp>
what can i do to resolve this issue? i do not have ftpusers file. Do i need to start with the creating the ftpusers file? Any info will be appreciated. Still feeling my way around HP-UX. thanks in advnace.

[Steven E. Protter · Accepted solution]

Shalom,

You need an ftpusers file to block root ftp access anywya, so go for it.

You should make sure the users involved have not let their passwords expire.

Check /var/adm/syslog/syslog.log for more data.

SEP

[Jonathan Fife]

Hi Wamaitha,

That error means the users aren't putting in a valid username and/or password. Can you su to the user they are entering if you are logged into the file server? If you 'grep /etc/passwd', does a line show up? Is the shell (the last column) on that line a valid shell?

eg:

% grep youruser /etc/passwd
youruser::107:20:Your User:/home/youruser:/usr/bin/ksh
% ls -l /usr/bin/ksh
-r-xr-xr-x 2 bin bin 172032 Apr 22 2002 /usr/bin/ksh

Is there anything toward the bottom of /var/adm/syslog/syslog.log that shows an ftp or login-related error?

Jonathan

[Sundar_7]

I can think of /etc/shells file but in that case, I dont believe users will not be prompted to enter the password.

Check for the /etc/shells file. If it is empty then delete it or add all the login shells in the file.

Which version of HP-UX are running ? I believe with 11.11, the location of ftpusers file is in /etc/ftpd/ directory, not /etc as with 11.0

Also check to see if you have a ftpaccess file in the /etc/ftpd directory.

[Wamaitha]

Steven, looked at the log and all i see in the syslog is 'ftp session closed' with the ftpuser file, any special permission on it?

Jonathan when i do an su and enter the password i get 'su sorry' but when i keyin whoami... it is the user who su.

thanks in advance

[Wamaitha]

Sundar, i checked the /etc/shells fine and it was there. I added the location for the sh that the user with the the issue was having and they still were not able to login.
Thank you

[Jonathan Fife]

Did you try looking at the shell for that user in /etc/passwd and seeing if that shell exists in /etc/shells?

Can you 'ftp localhost', try to log in as the user, then quit and do a 'tail /var/adm/syslog/syslog.log' and post the results?