Golden Image Install is Hung

[KPS]

Hi,

I'm installing a Golden Image on new server we just got. The Golden Image is from an
L-3000 and is being installed onto an
L-2000. It got as far as installing software and downloading the mini-system and it's been there for the last 5 hours. The last thing in the client logfile from the install was that it was Processing the Archive Source.

I just got a message from the installation saying that the client that I'm installing this on, may be hung. Is this a "false negative" message that I'm getting or is there something that I need to do to stop the install because it is hung?

[Steven E. Protter · Accepted solution]

On the Ignite server check this:

netstat -i 2

Change the 2 to the number in the lan interface. lan2 is 2

If there is little or no activity you can stop the install as follows:

On the server /opt/ignite/bin/ignite

Click on or select the transfer in process and action stop.

To diagnose and fix:

Check Ignite Version. If its older and you have installed the pax patch you may have entered the situation I was in in February.

the pax patch lets you archive files up to 8 GB. The pax_iux with older versions of Ignite(3.x) cant UNPACK fils bigger than 2 GB.

The correction is to upgrade Ignite, redo the golden image or back out the pax patch and redo the golden image.

Good Luck,

SEP