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12-05-2002 03:04 AM
12-05-2002 03:04 AM
Re: greatest blunders
Post again please
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12-05-2002 07:57 AM
12-05-2002 07:57 AM
Re: greatest blunders
When I reinstalled the OS from the make_recovery tape it wiped out the scirpt I wrote and the item on the cron. There is no evidance of what happened or who was responsible. I did however go straight to my boss to confess and take the blame. That above all is probably the strongest reason next to being able to recover at least some of the data why I was not terminated for it.
Did I mention in the first post this happened Feb of 2002????
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12-05-2002 08:09 AM
12-05-2002 08:09 AM
Re: greatest blunders
I was supporting a group of 600 developers. We were developing plant floor systems for one of the big three automakers. Our platform was DEC VMS. I had a VT terminal with several sessions running. I also had a footer on my VT terminal that told me my current directory location. Well, I thought I was in one session, in a particular directory, but noooooo. I was in the wrong session and deleted a days worht of work for many developers. Oops. The bright side is that I found some errors in the backup procvedures and was given the opportunity to fix them.
To
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12-05-2002 08:15 AM
12-05-2002 08:15 AM
Re: greatest blunders
Unix??? Only the really truly horrible ones in the last few years stand out.
remsh $DESTHOST;reboot
This was probably the most embarrassing semicolon in 19 years of systems administration. We'd already one system that was completely, totally hosed, and then had two.
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12-05-2002 08:26 AM
12-05-2002 08:26 AM
Re: greatest blunders
2. On an XP512 I accidentally business-copied a new LUN over the top of a live LUN, because I put the wrong LUN ID in!!! Luckily the live datas backup had finished a full 3 minutes earlier...phew!
3. I can't take credit for this one my ex-boss did it, but I had to include it. On Solaris he added a filesystem in the vfstab file, but put the wrong device in the raw-device field. Concequently all backups backed up the wrong device, so when the data got trashed and required restoring, it...um...didn't exist on tape! Luckily for him he'd left the company 2 months before and I was left to explain what a halfwit he was ;)
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12-05-2002 08:33 AM
12-05-2002 08:33 AM
Re: greatest blunders
I had a difficult time explaining why online banking stopped working for the large bank where I worked.
Darrell
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12-05-2002 09:20 AM
12-05-2002 09:20 AM
Re: greatest blunders
Only other bad blunder was doing an lvreduce on a mounted file system - thought I was recovering space without affecting the other files on the volume. Luckily - they were backup up...
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12-05-2002 09:25 AM
12-05-2002 09:25 AM
Re: greatest blunders
One day I did a "borrow console" to a hung system and proceeded to do a "^B" and a "RS" at the "CM>" prompt. Unfortunately, I was working from the console of a production machine. Brought down the wrong machine.
Marty
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12-05-2002 09:34 AM
12-05-2002 09:34 AM
Re: greatest blunders
My coworker left for the day, leaving me with angry VPs looking over my shoulder demanding to know when email services will be back.
Marty
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12-05-2002 09:45 AM
12-05-2002 09:45 AM
Re: greatest blunders
to make a long story short, no backup, no make_recovery, and then rebuilt filesystems. Data lost and had to rebuild. Recovered most of the data except for previous 24hrs.
MORAL of the story: Always have backups and make_recovery tapes done.
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12-05-2002 11:40 AM
12-05-2002 11:40 AM
Re: greatest blunders
RD
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12-05-2002 01:29 PM
12-05-2002 01:29 PM
Re: greatest blunders
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12-05-2002 04:38 PM
12-05-2002 04:38 PM
Re: greatest blunders
So I typed, "sudo", but then was interrupted by someone. I then typed the name of the script when that person left. Nothing appeared on the screen immediately, so I got a coffee.
When I came back, I saw " sudo {script}" and realized - 1 minute the DBAs started screaming that their database was down - that I started a cold backup in the middle of a production day.
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12-05-2002 06:10 PM
12-05-2002 06:10 PM
Re: greatest blunders
- chris
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12-06-2002 02:19 AM
12-06-2002 02:19 AM
Re: greatest blunders
I will leave the morale of the story up to you.
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12-06-2002 02:27 AM
12-06-2002 02:27 AM
Re: greatest blunders
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12-06-2002 02:31 AM
12-06-2002 02:31 AM
Re: greatest blunders
Now we can have a laugh, and learn at the same time, hoping we are not to be the donkeys that hit their head to the same stone twice.
Enjoy, have FUN!
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12-06-2002 02:54 AM
12-06-2002 02:54 AM
Re: greatest blunders
remove localhot from /etc/hosts ;-)
ln -fs [full path of the current dir]/foo foo
find / tmp -exec rm {} \;
rm /etc/password
# ll bar
lrwx------ 1 root sys 3 Dec 6 11:50 bar -> foo
# ln -fs bar foo
Technical support can be fun sometimes ;-P
Francois-Xavier
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12-06-2002 02:59 AM
12-06-2002 02:59 AM
Re: greatest blunders
Installing a server in a major call centre of a US bank...
I built the OS as required by our apps team in the US, and following our build standards put the system into trusted mode.
They installed the app, and realised they'd forgotten to ask me to put the system into NIS (system could be used by any of the call centre reps in over 40 call centers - a total of 15,000 NIS based accounts!) It's the middle of the night in the UK, so the apps team get a US admin to set up the system as a NIS client. (yes it shouldn't work when the box is trusted, but it does!)
Next day, the apps team is complaining about some stuff not working - can I take the system out of trusted mode so we can discount that? Sure course I can - I run tsconvert and wait.... and wait.... and wait.... hmmm - this usually takes about 30 seconds - what gives?
Try to open another window to check whats happening - can't log in as root, the password that worked two minutes ago no longer works!
Next root file system full messages start to scroll up the screen!
It turns out that tsconvert is busy taking ALL the NIS accounts and putting them in the /etc/passwd file (yes all 15,000 of them) and guess what? There's a root account in NIS!
All I can say is thank god for good backups!
The other one was a typical junior admin mistake which comes from not understanding shell file name generation fully:
A user can't log in, I go take a look at his home directory and note the permissions on his .profile are incorrect. I also note that the other '.' files are incorrect, so I do this:
cd /home/user
chmod 400 .*
I call the user and tell him to try again - he says he still can't log in! Huh?
So I go back and carry on looking for the problem, but before I know it the phone is ringing off the hook! No-one can log in now!
And then it dawns on me
I type the following:
cd /home/user
echo .*
and that returns (of course)
. .. .cshrc .exrc .login .profile .sh_history
Oops I didn't just change the permissions on the users '.' files - I also changed the permissions on the users directory, and (crucially!) the users parent directory /home!
These days I always use echo to check my file name pattern matching logic when doing this kind of thing...
We live and learn
Duncan
I am an HPE Employee

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12-06-2002 04:08 AM
12-06-2002 04:08 AM
Re: greatest blunders
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12-06-2002 05:14 AM
12-06-2002 05:14 AM
Re: greatest blunders
First job ever as an admin, asked to copy some directories from one lv to another, can't remember the commands I issued, but wound up doing an mv on the entire /etc dir..
As I looked out the window and saw my job flying away, a Sr. Admin had compassion on me and walked me through fixing it step by step..
Mike-
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12-06-2002 05:37 AM
12-06-2002 05:37 AM
Re: greatest blunders
The "security auditor", who apparently knew absolutely nothing about UNIX, was reviewing our development system, and decided that /tmp having world read/write permissions was not a good thing for security - so, in the middle of the day, he chmod 744 /tmp ... suddenly, 200+ developers (including myself) on the machine (it was a *very* large machine back in 1990) were unable to save their editor sessions!
So, of course, I use the "wall" command to point our their error so they can fix it quickly and I can save my 2+ hours of edits:
$ wall
who's the moron who changed the permissions on /tmp????
.
$
The funny thing was that I was the one they escorted out of the building that day...
The hazards of being a contractor and publically humiliating an employee...
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12-06-2002 08:28 AM
12-06-2002 08:28 AM
Re: greatest blunders
One time, we had to add disk space to one of our servers. My manager at time also was in charge of the EMC disk environment, so he allocated an extra disk to the server. I configured the disk into the OS, did a pvcreate on it, and proceeded to add it to the volume group, extend the filesystem, etc...
At about that same time, another one of our servers started going absolutely nuts. It turns out that he accidentally gave me a disk that was already allocated that other system. That drive had held the binaries for that server's application. Oops...
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12-06-2002 10:12 AM
12-06-2002 10:12 AM
Re: greatest blunders
find / -u 201 -chown dansmith
Did this afeter changing a user ID to another number. Should have user "-user" and not -u (I had usermod on my mind). System gladly ignored the -u and started changing all files to user dansmith (/etc/passwd, /etc/hosts, etc). Needless to say, system was hosed.
Was able to recover fine from make_recovery tape. Fortunately this was also a test box and not production.
Oh well ... live and learn! Mistakes are only bad if you don't learn from them.
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12-06-2002 02:28 PM
12-06-2002 02:28 PM
Re: greatest blunders
Last year, I discovered that new is not necessarily better. Updating Db software I blithly stopped the Db, copied new software in, and restarted. Users couldn't get any processing done that day -- seems that there was a conversion program that was *supposed* to run that didn't. But that wasn't the blunder -- the blunder is that the most recent backup had been two days previous, so all the previous day's processing was gone... (and that had been an overtime day, too!)