HBA not detecting on HP-UX RX3660

[shashi kanth]

I have one RX3600 box, HP-UX 11iv3 installed in it.

From HP-UX, if i say "ioscan", it is not listing FC HBA.

From EFI shell, if i say "devtree", the command is not showing the FC HBA.


What is the issue ?

How can i proceed in this situation ?

Thanks.

[likid0]

Hy, from the efi you can:

Shell> connect -r
PciRom S=01 B=C7 D=4 F=0 I=0 loaded at 40FFAA5000-40FFAD0000
PciRom S=01 B=C7 D=6 F=0 I=0 loaded at 40FFA6A000-40FFAA4000

Copyright (c) 2000-2005 Broadcom Corporation
Broadcom NetXtreme Gigabit Ethernet EFI driver v7.0.11

HP 2Port 2Gb Fibre Channel Adapter (driver 1.49, firmware 3.03.154)
Broadcom NetXtreme Gigabit Ethernet (BCM5703) is detected (PCI-X)
HP 2Port 2Gb Fibre Channel Adapter (driver 1.49, firmware 3.03.154)
Broadcom NetXtreme Gigabit Ethernet (BCM5703) is detected (PCI-X)


and a devtree will show you your new HBAs.


On the system do you have NO_HW in the ioscan ?

check with an olrad -q if the slots are powerd on.

[Jeeshan]

check your firmware version. mostly it can't detect because of old firmware version.

[shashi kanth]

"connect -r" gives empty output.

still "devtree" own't shows HBA .

From HP-UX, ioscan own't shows any NO_HW

HBA is inserted in the 5th slot.

From "olrad -q", i got bellow.

5 0/7/0/0/0 2.5 2.5 x8 x4 On Yes N/A N/A N/A PCIe

[Jeeshan · Accepted solution]

>>From HP-UX, if i say "ioscan", it is not listing FC HBA.

Then what its showing? showing unknown?

if its unknown than this HBA card is not supported.

you need to also check with the hardware compatibility from HP.

[shashi kanth]

0/7/0/0/0/0 unknown PCIe SerialBus (10dffe00)
0/7/0/0/0/1 unknown PCIe SerialBus (10dffe00)


Looks like HBA is not supported in HP-UX.

Updating the Firmware helps me in anyway ?

[shashi kanth]

But why EFI is not seeing the HBA ?

[Torsten.]

If you see UNKNOWN in ioscan, there is no driver or the driver cannot handle the device.

What is the HBA model?

[Ganesan R]

Hi Shashi kanth,

If ioscan shows unknown, most probable cause is corresponding driver is not there in the kernel.

Install the HBA driver then check it.

[Duncan Edmonstone]

where did this FC HBA come from. Is it a supported FC HBA on 11iv3 as listed on the support matrix here?

http://docs.hp.com/en/9551/IOcards_PA_IPF0308.htm

If not, chances are it won't work

HTH

Duncan

[shashi kanth]

AD355A This is the part number.

It is listed as supported for 11iv3

And i have all the latest patches are installed.

# swlist | grep 200
FEATURE11i B.11.31.0903.328 Feature Enablement Patches for HP-UX 11i v3, March 2009
HWEnable11i B.11.31.0903.328 Hardware Enablement Patches for HP-UX 11i v3, March 2009
OnlineDiag B.11.31.01.03 HPUX 11.31 Support Tools Bundle, February 2007
QPKBASE B.11.31.0903.328 Base Quality Pack Bundle for HP-UX 11i v3, March 2009

[Ganesan R]

Hi Shashi kanth,

Why don't you install the driver located here?

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-02

[Duncan Edmonstone]

OK, so do you see the FibrChanl-02 bundle installed in your OS?

swlist -l bundle | grep Fibr

If it's not installed then download and install from here:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-02

HTH

Duncan

[Duncan Edmonstone]

Can you explain where you got these un-released (March 2009) bundles from?

FEATURE11i B.11.31.0903.328 Feature Enablement Patches for HP-UX 11i v3, March 2009
HWEnable11i B.11.31.0903.328 Hardware Enablement Patches for HP-UX 11i v3, March 2009
OnlineDiag B.11.31.01.03 HPUX 11.31 Support Tools Bundle, February 2007
QPKBASE B.11.31.0903.328 Base Quality Pack Bundle for HP-UX 11i v3, March 2009

You are either an internal HP person or a beta customer - either way, you're on an as yet unqualified revision of the OS (i.e. not released as not completely tested) - so I'm unsure anyone in the public forums will be able to give you any further help.

Or am I missing something here?

Duncan

[shashi kanth]

OK. Thank you.

0/7/0/0/0/0
fc HP AD355-60001 4Gb PCIe 2-port Fibre Channel Adapter
0/7/0/0/0/1 fc HP AD355-60001 4Gb PCIe 2-port Fibre Channel Adapter