Help with Ignite UX error interactive UI failed to start

[Ray Allen_1]

Hi Guru's

I recently removed the old Ignite version C 6.9.150 , and install the lastest Ignite version C.7.2.94 on all our Unix servers. I'm now getting the following error when I try to run a make_net_recovery from the Ignite GUI on just ONE of my servers. I am running the Ignite GUI from ignite server. All the other servers are working fine.

mnr_ui: Couldn't bring up the initial window. This may occur when you specify an incorrect display.
ERROR: The interactive UI failed to start. Check your terminal type.


Before installing the newer version, everything was working fine.

Any idea how to resolve this.

Thanks guys

[Fabian Briseño]

hi RAY.

Check this link out.

Check your terminal settings maybe it's HP and you need VT or vice versa.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1142829

[Ray Allen_1]

Fabian,

I log in a root on all our servers, and all .profiles have the same terminal settings to ?hp. Ignite is working for all other servers except this one.

--------------------------------------------
# Be sure that VUE does not invoke tty commands

if [ ! "$VUE" ]; then

# Set up the terminal:
if [ "$TERM" = "" ]
then
eval ` tset -s -Q -m ':?hp' `
else
eval ` tset -s -Q `
fi
stty erase "^H" kill "^U" intr "^C" eof "^D"
stty hupcl ixon ixoff
tabs

echo
echo "Value of TERM has been set to \"$TERM\". "
export TERM

EDITOR=vi
export EDITOR
export HISTFILE=/root/.sh_history
export HISTSIZE=30
alias rm='rm -i'
fi # if !VUE
--------------------------------------------

[Fabian Briseño]

Hardware/Software Requirements
For performing installations, the following hardware is required to
set up an Ignite-UX server. The server requires either a graphics
display or a display redirected to another X(1) windows system. The
redirection is accomplished by setting the DISPLAY environment
variable. For example, at the Korn Shell or Posix Shell type:

export DISPLAY=:0.0
Ignite-UX server requirements:

+ An HP-UX system running HP-UX 11.00, 11.11, 11.23 or 11.31.

+ An X11 display server (workstation, X-terminal, PC running an X
server, etc.). This may be the same system as above.

+ Sufficient disk space to load Ignite-UX and any software depots
and/or archives to be used during the install.

+ Access to the Ignite-UX tool set. The tool set may be loaded
onto any of the above clients.

+ Tape/CD-ROM to load Ignite-UX and any software depots planned
for distribution on the server.

+ Network access to any clients to be installed. Client and
server must be on the same subnet if the initial boot of the
client is planned to be over the network.


also did you do any any patching ?

[Fabian Briseño]

RAY.

I found this thread

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1065396

see if file mnr_ui exists and if it does see what permission the file has.

[Fabian Briseño]

RAY.

Forgot to ask waht HPUX version you got ?

http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01027635-1

[Fabian Briseño]

RAY.
Also check if this file exists, permissions

/var/ignite/Ignite-UX/RECOVERY/opt/ignite/lbinia/mnr_ui

[Mario Heredia_1]

Try comparing you TERM values on non working systems. The issue is simply that your TERM settings are not consistant. Manually set TERM value and rerun.

[Ray Allen_1]

Hey Guys,

Thanks for the great responses, however nothing working thus far.
I tried setting the DISPLAY, but still get the same error.
I tried UIUXKBRC00016796 indicated in the link you provided, setting the softlink to mnr_ui.11, but still getting the error.

The client server is runing 11.11
The ignite server is running 11.23

The TERM is set the same to hpterm for all other servers. This is the only server that giving me the error. All other servers are working fine, running 11.11 and 11.23 OS.

[Ray Allen_1]

I finally figured out the problem.

Do the following fixed it.

1. On your host system, allow the Ignite-UX server to access your display by adding the Ignite-UX server hostname to your xhost list:

xhost +Ignite-UX_server_hostname

2. Set the DISPLAY variable to your local host system, if necessary. For example:

export DISPLAY=your_host_system:0

where your_host_system is the hostname of your system.

Problems solved.

Thanks

[Ray Allen_1]

Resolution provided above.