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How to check part number while machine is ON

 
saqi
Advisor

How to check part number while machine is ON

Hi
I have RP2470 machine, its one hard disk giving problem and i want to change it but I am trying to find the part number without having to physically look. Please help.

Regards,
SAQI!
19 REPLIES 19
MarkSyder
Honored Contributor

Re: How to check part number while machine is ON

I suspect you want the disc type so you can order a replacement. Can you see the disc in SAM? SAM -> disks and filesystems -> disks. The display should show you the disc type.

Mark Syder (like the drink but spelt different)
The triumph of evil requires only that good men do nothing
harry d brown jr
Honored Contributor

Re: How to check part number while machine is ON

/opt/ignite/bin/print_manifest

should give you enough info - or simply call HP and ask them.

live free or die
harry d brown jr
Live Free or Die
Robert-Jan Goossens_1
Honored Contributor

Re: How to check part number while machine is ON

Hi,

# print "selclass type disk;info;wait;infolog" | /usr/sbin/cstm

Regards,
Robert-Jan
saqi
Advisor

Re: How to check part number while machine is ON

Hi,
i didn't get the part number from above commands. Plz help.

Regards,
Saqi
Jeff Schussele
Honored Contributor

Re: How to check part number while machine is ON

Hi,

Your best bet for P/Ns is to go to www.partsurfer.hp.com and enter the model # of the server & then search down to find the P/Ns for the size disks that it was shipped with.
BTW - if the disk is mirrored then why can't you just pull it out & check?
If it's not mirrored then I would assume it's down anyway.

My 2 cents,
Jeff
PERSEVERANCE -- Remember, whatever does not kill you only makes you stronger!
Arunvijai_4
Honored Contributor

Re: How to check part number while machine is ON

Hello,

Inorder to find part number, check this thread out,

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=948468

-Arun
"A ship in the harbor is safe, but that is not what ships are built for"
Asif Sharif
Honored Contributor

Re: How to check part number while machine is ON

Hi Saqi,

You can use either of following utilities

1.cstm
2.mstm
3.xstm

Regards,
Asif Sharif
Regards,
Asif Sharif
Sivakumar TS
Honored Contributor

Re: How to check part number while machine is ON


Hi Saqi,

To get the Part Nos pls follow the procdure.

1. login MP

2. MP>CM>DF ----> Display FRU command.

this will display ALL - FRU (field replacable units) with its PartNO , serial NO etc.

Regards,

Siva.
Nothing is Impossible !
Sivakumar TS
Honored Contributor

Re: How to check part number while machine is ON


Hi Saqi,

To get the Part Nos pls follow the procdure.

1. login MP

2. MP>CM ----> enter command mode.

3. MP>CM>DF ----> Display FRU command.

this will display ALL - FRU (field replacable units) with its PartNO , serial NO etc.

Regards,

Siva.
Nothing is Impossible !
Asif Sharif
Honored Contributor

Re: How to check part number while machine is ON

Hi,
Please find attache document for more information about Support Tool Manager.

Regards,
Asif Sharif
Regards,
Asif Sharif
Asif Sharif
Honored Contributor

Re: How to check part number while machine is ON

Hi,
Please find attache document for more information about Support Tool Manager.

Regards,
Asif Sharif
Regards,
Asif Sharif
Yogeeraj_1
Honored Contributor

Re: How to check part number while machine is ON

hi SAQ,

try:
echo "sel path system;info;wait;infolog" | /usr/sbin/cstm

regards
yogeeraj
No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
Yogeeraj_1
Honored Contributor

Re: How to check part number while machine is ON

hi again,

see also:
http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partlist&model=RP2470&HP_model=&modname=9000+Server+-+rp2470&template=main&plist_sval=Drive+%28Product%29&plist_styp=subcat&dealer_id=&callingsite=&strsrch=&keysel=Drive+%28Product%29&catsel=%3F

you can select the most appropriate to your environment.

hope this helps!

kind regards
yogeeraj
No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
LoC_1
Frequent Advisor

Re: How to check part number while machine is ON

Hi For a disk you can get details with the following command if the disk is still responding(not completly dead).

#diskinfo /dev/rdsk/c6t.... depending on the device file.

That should give you the product number and the size and some details.

Then you can get the part number that match the product number at the part surfer's place mentioned above.

Louis
saqi
Advisor

Re: How to check part number while machine is ON

Thanks all & Yogeeraj ,
I only need Hard Disk part number. Please help me to find part number of Hard disk only.

Thanks.
Saqi
Arunvijai_4
Honored Contributor

Re: How to check part number while machine is ON

Hi Saq,

# diskinfo -v should provide you this information,

#diskinfo -v /dev/rdsk/c2t0d0
SCSI describe of /dev/rdsk/c2t0d0:
vendor: HP 36.4G
product id: ST336754LC

Also, syminq will give this details.

#syminq

Device Product Device
------------------------ --------------------------- ---------------------
Name Type Vendor ID Rev Ser Num Cap (KB)
------------------------ --------------------------- ---------------------
/dev/rdsk/c0t0d0 TEAC DV-28E-B 2.2B N/A N/A
/dev/rdsk/c2t0d0 HP 36.4G ST336754LC HPC2 3KQ05BRZ 35566480


-Arun
"A ship in the harbor is safe, but that is not what ships are built for"
Yogeeraj_1
Honored Contributor

Re: How to check part number while machine is ON

hi,

It is quite difficult to guess the size of your current disk unless you tell us so!

anyway, part numbers for disks for your system are as follows:

A5573A 9GB hot-plug Ultra SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A5573AR 9GB hot-plug Ultra SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A5574A 18GB hot-plug Ultra SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector


A5574AR 18GB hot-plug Ultra SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector


A6145A 36GB hot-plug Ultra SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6145AR 36GB hot-plug Ultra SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6741A 18GB hot-plug Ultra160 Low Voltage Differential (LVD) SCSI hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6741AR 18GB hot-plug Ultra160 Low Voltage Differential (LVD) SCSI hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6742A 36GB hot-plug Ultra160 Low Voltage Differential (LVD) SCSI hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6742AR 36GB hot-plug Ultra160 Low Voltage Differential (LVD) SCSI hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6804A 73GB hot-plug Ultra2 Wide SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

A6804AR 73GB hot-plug Ultra2 Wide SCSI Low Voltage Differential (LVD) hard drive - 10,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector


hope this helps!

kind regards
yogeeraj
No person was ever honoured for what he received. Honour has been the reward for what he gave (clavin coolidge)
saqi
Advisor

Re: How to check part number while machine is ON

Thanks every body for your qucik response.
Asif Sharif
Honored Contributor

Re: How to check part number while machine is ON

Hi Saqi,

A6948-69002

Drive : 36GB hot-plug Ultra160 SCSI Low Voltage Differential (LVD) hard drive - 15,000 RPM, 3.5-inch form factor, 1.0-inch high, 80-pin SCA connector

http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partinfo&template=main&cpric=&psrchmode=&partsrch=A6948-67001&submit.x=6&submit.y=7

Regards,
Asif Sharif
Regards,
Asif Sharif