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How to fix the following error in Connect Direct

 
vaish
Frequent Advisor

How to fix the following error in Connect Direct

I got an error and the help file for connect direct told me
" Check the setting of the security files in the API/CLI configuration file for accuracy. Restart the CLI. Make sure that the user key file and the server key file match for the host. If this problem persists, contact Sterling Commerce Customer Support "

I don't know where these configuration files resides and how to restart the CLI.
Do anyone know where the user key file and server key file exists and what should I check there.

Thanks in advance.
Vaishnavi
2 REPLIES 2
Arunvijai_4
Honored Contributor

Re: How to fix the following error in Connect Direct

Hi Vaishnavi,

Check this thread, it may help you

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=998271
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=982973

-Arun
"A ship in the harbor is safe, but that is not what ships are built for"
vaish
Frequent Advisor

Re: How to fix the following error in Connect Direct

Found the answer