HP 9000 K360. No finish boot

[Joaquim Abellan Diaz]

My machine is stop, and in display show:

RUN F11F and then change RUN F21F, and this is a loop.

Any idea ?

Thanks

[Christopher McCray_1]

Is this a reboot after anything like a kernel rebuild? What was the last thing done to/ seen on the server prior to restart?

Chris

[Santosh Nair_1]

Correct me if I'm wrong, but isn't that normal? Are you getting anything on the console (other than the RUN codes). What is the last thing that the machine do before hanging? Did it get to the point of loading the kernel or does it panic?

-Santosh

[Sridhar Bhaskarla]

Joaquim,

Upgrade your PDC to a recent version. I have seen manytimes on the K-servers with earlier PDC versions that they don't boot after giving the reboot command. You can see the normal F11F or F21F runcodes though the system doesn't respond. We have to manually reset the system. If possible, dump the core by giving a tc and send the Q4 analysis files to HP

-Sri

[Joaquim Abellan Diaz]

This machine was running a HP Openview. Late at night, our operators saw that OpenView and X-Windows System were hung. We decided to shutdown the machine and restart from init level 0, but when ISL was loading, it hangs with an ISL Error Reading. We've tried to restart from tape.

[Santosh Nair_1]

The ISL resides in the lif area of your boot disk. Sounds like the ISL is corrupt(?). Is your root disk mirrored and if so, try booting off the mirror disk.

-Santosh

[Christopher McCray_1]

If you don't have a mirrored boot disk like Santosh said, then tape may be your only option.

Good luck,
Chris

BTW - Hi, Santosh. How's it going?

[Joaquim Abellan Diaz]

Now the situation is a little bit different: We reach a RUN F01F, but everything is the same (no login).

[Santosh Nair_1]

Just going through the K-Class trouble shooting guide (Doc ID: PAM39EF55E1) and according to it, the RUN code is translated as follows:

FxnF : (HP-UX) Indicates the system is running. An F in the first and fourth digits indicates the system is running normally.
The x is updated every five seconds with the length of the run queue at that time (an instantaneous reading not an average). It indicates the number of processes. Loads higher than nine display as A.
The n indicates the number of processors (1 or 2).

I assume that you can't telnet into the machine? Could it possibly be something wrong with the console? If neither of these fits the problem, then I would look at updating the PDC...but I'd call HP support before doing this.

-Santosh

[Carlos Fernandez Riera]

Do console show startup mesages?
NO:
Try to reset console, by poweroff and re-power while pressing D key.

Search forums for console.

Maybe you see a prompt with bcheckrc>. Then you are in a recovery shell.

Bye.