HP 9000 rp 2470 unix 11i

[kacou]

Hi Admins;

I have a HP 9000 rp2470 HP-UX unix 11iv1 server and the system can't load /stand



A system crach is occured

system alert

system name:ARESLAN

date 04/15/2008 :time: 7h48

alert level:12=software failure

reason for alert

source:1=processor

source détail:1=1 processor general

source ID:0

problème detail:0=no problem detail

After

LED STATE:unexpected reboot.

running non-os code no-critical error detected. check chassis and console logs for error messages 0xF8E000301100EFFF type 31

A:ack read of this entry X:disable all future alert messages.


I tried booting thru ISL with

hpux -is
hpu -is /stand/vmunix
hpux -is /stand/vmunix.prev
hpux -lm /stand/vmunix
hpux -lm /stand/vmunix.prev

nothing work out. kindly give your suggestions

thx

kacou

[Ron Irving]

Good morning!!

It looks like the cpu is belly up. Do you have support on this system? It will be impossible to read any log files unless the system is up, so that's out. What about, in the PDC menu, type ser for SERvice, and PIM. Can you get us a screenshot of that?

Thx!!

Ron

[Steven E. Protter]

Shalom,

If the CPU failed there should be a HPMC, High Priority Machine Check in the MP log.

Otherwise, I suspect the system board or other major component.

Its a hardware call either way.

SEP

[kacou]

this problem is occurred just after the power supply shut down

[Torsten.]

"nothing work out" - that's it?

No messages?

Stop at the boot main menu and do

> in wa
> in all

If you can run "hpux" you are obviously already on the disk.

How about

ISL> hpux ll

(lower case L)