HP JetDirect configuration

[GNOM]

Hi all,
I'm configuring a jetadmin on HP-UX 11.11
running on hp rp4440 server.
The JetDirect Is correctly installed and
configured on another hp servers.
When configuring whith Jetadmin I got
these messages :
1:"The spooler is already not running in the system!
It will not be switched on after the configuration"
But the spooler is runnig on the system
2:"Addprinter error: can't find /etc/lp/interface/Gprinter"

Help me please !

[Julio Yamawaki]

Hi,

Which version are you using?
I normally use an old, J4189-110001C, version E.0.34 and it runs normally.
This file is 640KB and if you want, I can send it to your e-mail.

Regards,

[Bill Hassell]

JetAdmin has been obsolete for many years and is not Y2K compliant. Jetadmin knows nothing about HP printers made in the last 4-5 years. Use swremove to delete the JetDirect software and download the supported version for 11.11 from:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=58284&cc=us&lc=en&dlc=en&os=7&softwareitem=ja-6671-1

[GNOM]

THANKS ,
I downloded the new version of JD (E.10.34) ,But when installing the new software, I got many errors in in the log :
All of these messages are about some files missing under the /opt/hpnpl/man/*

When I check in the system the directory
/opt/hpnpl/man is missing.
What must I do ? I think I must apply some patches but I don't exactly know which patches to apply .

thanks for helping me !

[Bill Hassell]

Missing man page files is very strange since you are installing. Use this command to see if the JetDirect software is installed:

swlist -l bundle | grep -i jet

If so, then use swremove to remove the package. The package name will be the first item listed, something like J4189-11001C for the new HPPI software. If you have two packages, swremove them both. Make sure that the /opt/hpnpl directory is completely removed. Then run swinstall again.

[GNOM]

Thanks!
The problem was that the SD file that I downloaded was incorrect . So the software is correctly installed. The problem now is that I can't add the Jetdirect printer server to the spooler. Here is the ERROR MESSAGE:"Addpinter error:can't find /usr/spool/lp/interface/[printername].

Help me please

[Steve Steel]

Hi


1)ll -d /usr/spool

If not there

ln -s /var/spool /usr/spool


2)/opt/hpnpl/bin/hppi

add the printer with it


Steve Steel

[Bill Hassell]

Unfortunately, the new JetDirect software still has the obsolete directory references (such as /usr/spool/lp/interface, should be /etc/lp/interface) but it is not normal for this error message to be shown. I noticed in your original question that the printer was called: "Gprinter" Mixed case is not recommended for printer queues so I would add the printer with an 8 character name, all lowercase.

[Robin King_1]

Did anyone discover a solution for this? I'm experiencing the same problem this afternoon. I've checked all the permissions and soft links, and I've tried removing and reinstalling jetadmin, but no luck.

[Babu A]

Did someone have solution for this. I come accross the same issue in my environment. Immediate reply will be appreciated.

Babu

[Bill Hassell]

Check your lp subsystem permissions. Run this command:

swverify PrinterMgmt

Ignore permission errors on these directories if they show up:
/usr/local
/usr/share/cat...anything...

What you are looking for are any errors relating to the lp spooler files and directories. Usually ownership and permissions are the problem and swverify will find these for you.

Note: there is a -F option to fix the problems but do not use this until you've run just the report and gone over all the details. You may have specific changes to non-spooler files and directories that if they are put back to the original values, may break your particular applications.