HP Opencall Issues when creating Links

[Brian Killeen_1]

A little obscure but anyone using Opencall may have seen this before - I TSU containing 1 TSC connecting to a tekelec - Create the stack on the host machine and run it - No problems - Go back to the stack and create 3 links and the following error occurs....

SIMGR_DC_E_ERROR_STREAM_FAILURE when creating Link 0 on TSC 2 :(Cause := MsgRef(11036):, Action := MsgRef(11037):)
Error CA_ERR2

It is the same on Link1 and so on.

Not expecting many responses but you never know.....


brian

[Bill McNAMARA_1 · Accepted solution]

Hey Brian,

run ss7HwInfo
ss7TscStatus -L -c 0

and email me the results (wmcn@ireland.com)

(I'll ask for more too)
Later,
Bill

[Bill McNAMARA_1]

Link 0 on TSC 2

By the way the ss7TscStatus should be -c 2

You should run collectInfo if your platform is down..

[Bill McNAMARA_1]

Sorry just noticed it's in a TSU,

ss7TsuStatus -u 0 -L -C

!
The ss7HwInit will still do the job with the right options.

Watch out for trying to get syntax from the commands with a -?
Sometimes it seems to execute the command instead of giving help! Quite nasty of a HwInit of an online platform!


Later
Bill

[Brian Killeen_1]

Thanks loads to Bill McNamara for taking the time to help me sort this - HP's reply was as follows -

The links were FLOATING because the "Saved.SS7_Stack_WBB.conf.ref" is empty.
You must define the links on MTP with the Stack Monitor (RMON); so you must start the SS7 Stack.

- The SIMGR_DC_E_ERROR_STREAM_FAILURE occurs only when the links are FLOATING. But in fact, your links are defined on TSC. To avoid this message, you must configure MTP on ss7RMON.


This sorted the issue.

thanks again to Bill