HP-UX 11.0 -- Reboot problem after patch install

[Ravi-IBM]

These patches were applied on the machine and the machine did not reboot -

PHCO_23651
PHCO_27847
PHCO_29330
PHCO_29959
PHKL_18543
PHKL_19202
PHKL_20016
PHKL_23409
PHKL_24279
PHKL_29256
PHKL_33268
PHNE_33395
PHSS_28433
PHSS_33032
PHKL_30553
PHCO_21187
PHCO_23791
PHCO_26111
PHCO_29286
PHCO_32448
PHKL_27980
PHKL_29385
PHKL_33500
PHNE_27902
PHSS_32574
PHSS_22868
PHSS_27858

On the console we got the below error while rebooting.
Jan 28 06:29:02 ah245 above message repeats 6 times

Jan 28 06:29:02 ah245 acsd[1980]: ACS(0) Unable to obtain Query Server sequence

20 acknowledge response, ACS status = 72, STATUS_PENDING

Jan 28 06:29:02 ah245 acsd[1269]: ACS(0) unavailable: initialization failed: Una

ble to initialize robot

Jan 28 06:29:02 ah245 above message repeats 6 times

Jan 28 06:25:48 ah245 inetd[768]: bpcd/tcp: accept: InJan 28 06:29:02 ah245 acsd

[1980]: ACS(0) Unable to obtain Query Server sequencvalid argument

e 20 acknowledge response, ACS status = 72, STATUS_PENDING

Jan 28 06:29:02 ah245 acsd[1269]: ACS(0) unavailable: initialization failed: Una

ble to initialize robot

Jan 28 06:28:13 ah245 inetd[768]: registrar/tcp: accept: Invalid argument

Jan 28 06:29:09 ah245 inetd[768]: bpcd/tcp: accept: Invalid argument

Jan 28 06:28:13 ah245 inetd[768]: registrar/tcp: accept: Invalid argument

Jan 28 06:29:09 ah245 inetd[768]: bpcd/tcp: accept: Invalid argument

In the swinstall logs we get the following error -

Installing fileset "PHCO_32448.C-MIN,r=1.0" (13 of 23).
Installing fileset "PHCO_32448.C-MIN-64ALIB,r=1.0" (14 of 23).
Installing fileset "PHCO_32448.CORE-64SLIB,r=1.0" (15 of 23).
Installing fileset "PHCO_32448.CORE-SHLIBS,r=1.0" (16 of 23).
File "/usr/lib/libc.2" could not be removed. It was renamed
and added to the cleanup file "/var/adm/sw/cleanupfile".
Installing fileset "PHCO_32448.PROG-AUX,r=1.0" (17 of 23).
Installing fileset "PHCO_32448.PROG-AX-64ALIB,r=1.0" (18 of
23).
File "/usr/lib/libCsup.2" could not be removed. It was renamed
and added to the cleanup file "/var/adm/sw/cleanupfile".
File "/usr/lib/libstd.2" could not be removed. It was renamed
and added to the cleanup file "/var/adm/sw/cleanupfile".
File "/usr/lib/libstream.2" could not be removed. It was
renamed and added to the cleanup file
"/var/adm/sw/cleanupfile".

The fileset "PHKL_18543.C-INC,l=/,r=1.0" is already
configured.
The fileset "PHKL_18543.CORE-KRN,l=/,r=1.0" is already configured.
The fileset "PHKL_18543.CORE2-KRN,l=/,r=1.0" is already configured.

[Geoff Wild]

Your bpcd line in inetd.conf should be something like:

bpcd stream tcp nowait root /usr/openv/netbackup/bin/bpcd bpcd

and registrar:

registrar stream tcp nowait root /etc/opt/resmon/lbin/registrar /etc/opt/resmon/lbin/registrar


Nothing else after this line on the console???

Jan 28 06:29:09 ah245 inetd[768]: bpcd/tcp: accept: Invalid argument


Rgds...Geoff

[Scot Bean]

There are no errors shown in your swinstall output. Those msgs appear to all be normal.

When you say "the machine did not reboot", do you mean it booted, but is no longer on the network? All of the errors you see on the consle appear to be related ined or NetBackup.

[Jan de Haas_3]

How did you install these patches? Did you use the 'manage patches' option in swinstall.

PHKL_18543 is quite a nasty patch is you forcibly reinstall it again on your system. It might break quite a lot of things.

- Did you reboot the system to see if it
rebooted properly before you started
installing the patches? That way you
eliminate the possibility that there was a
problem before you started applying the
patches.

- You could try booting off the old kernel,
which is renamed to vmunix.prev and resides
on /stand.
From the top of my head :
- Reset your system (through GSP with the
RS command) or just power off/on.
- Interrupt the boot process.
- Then type : BO PRI
- Interact with ISL(Y/N), type Y
- boot with 'hpux /stand/vmunix.prev'

- Can you send more information on where
you're at right now?

Good luck,
Jan.