HP UX 11.0 reboot problem

[Michael Francisco]

Info: L2000 with stock load of HPUX 11.0; The only modification to the normal boot procedure was to automatically start up Sybase.

Since it is a 24x7 production system, I rarely bring the server down, but the last two times that the server was restarted using "shutdown -r -y 0", all of the stuff that should have automatically restarted did not restart. The first time this happened (about three months ago), issuing a second "shutdown -r -y 0" after it had been running for 45 minutes seemed to work.

Yesterday, I noticed that Sybase did not automatically start up and that the server was not available to my Exceed XDMCP client. A couple of hours later, I noticed that cron jobs were not running, so I issued a second "shutdown -r -y 0" after it had been running for four hours; Sybase and cron automatically started up, but the server still isn't available through Exceed.

Any thoughts would be appreciated!

Michael

[Rick Garland · Accepted solution]

Check the /etc/rc.log file for any hints as to what may be going on. All activity is logged to this file for startups. Need to see what the errors are to DX.

[melvyn burnard]

after the system has booted in this "failure" mode, take a good look at the /etc/rc.log to see if there are any pointers to problem areas.
Also ensure that there are no files in /etc/rc.config.d that have backup copies,. e.g. netconf and netconf.old or netconf.bak.
This causes unpredictable results, and is unsupported.
Also ensure that there are ONLY links in the /sbin/rc.? directories, and no actual executable files.
It may be a good idea to monitor the system reboot on the console and see what FAIL messages you may see.

[Alex Glennie]

try going into Exceed : Xconfig : trouble-shooting : exceed.log => view & perhaps consider running a log for more info.

[Michael Francisco]

HP support has asked me to send them the rc.log to troubleshoot. Thanks for the virtually instant response...I received a response from the forum well before HP called me back on our 24/7 proiorty support contract!

[Alex Glennie]

Not that it makes a diiference, but Both Melvyn & I work in the UK Response Centre, perhaps our US colleagues were busy ?