HP-UX 11.11, reboot...

[nkkorhaz]

my hp9000_d390 rebooted, i see the /etc/shutdownlog:
------------------------------------------
04:21 Sat Sep 04 2004. Reboot after panic: , isr.ior = 0'240002.0'b6edae58
------------------------------------------

require some patch?
this patchess installed: PHCO_25569, PHCO_30030, PHSS_28880

--
mezi

[Robert-Jan Goossens · Accepted solution]

Hi,

http://www5.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000068401780

How can I tell if a panic was caused by hardware or software? DocId: UXDNKBRC00001764

If the entry in the shutdownlog corresponding to the panic is:
Reboot after panic: , isr.ior = X'X.Y'Y see NOTE 1 below
or
Reboot after panic: trap type 1 (HPMC)

or if the panic line from the INDEX file is:
panic , isr.ior = X'X.Y'Y see NOTE 1 below
or
panic trap type 1 (HPMC)

It is likely than an HPMC(High Priority Machine Check) has occurred and a
hardware service call should be opened.

Regards,
Robert-Jan

[Olivier Decorse]

Certainely a hard problem.
To check, search any new files in :
/var/tombstones
/var/adm/crash

If there are new files, list and cat the tsii files, and you will need to contact HP to further diagnose exactly what component is failing.

Olivier.