HP-UX 11.11i -BOOT PROBLEM

[sam_111]

When i start my server , iam getting the following error messages.

Cannot find ENTRY_TEST
Failed to initialise
ENTRY_INIT
Status=-4
0f000080..........
.................
.................
.................
Failed to initialise

I tried to boot the system manually by stopping Autoboot process. I get the same errors when i say
bo p0
Interact with IPL(y or N OR CANCEL).

Starting (same error follows)and iam not getting the ISL prompt.

I will b very greatful for ur help.

Regards.
SAM

[Hoefnix]

Sam,
It looks like you trying to boot from a non bootable device? (can it be the disk is corrupt?)
Is P0 the bootdisk? Do you have a mirrored bootdisk in this system, if so try to boot from this mirrored disk.

See also:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=26828
Same problem with boot from a tape.

HTH,
Peter

[Shaikh Imran]

hi,
what changes have you done prior to this ?
This mesg comes particularly while restoring fron ignite backup.
Are you able to get into single user,or LVM Mode ?

[Shaikh Imran]

Hi,
If you are not involved in any backup or restore activity then

Try Doing a TOC.AND/OR GSP Restart

Regs

[Shaikh Imran]

Hi,
Please Try to just briefly read the following Document

http://ftp.parisc-inux.org/docs/arch/pdce.pdf

Start From the Point..
Searching for the console can be complicated......
On Page 46.

Regards

[sam_111]

hi guys

yes bootdisk is P0. i dont have any mirrored disks.

Yesterday I did a clean shutdown. I did not take any backups either. I have not made any changes. I am not able to go to single user mode also.

I have only NNM and VPO installed on this server and I use them to manage the network.

Can I boot with the cd and go to rescue mode and try out.



regards,

sam

[Shaikh Imran]

hi,
I doubt it will allow you to boot from CD at this stage as it seems to be stuck at PDC level only.
Have you tried TOC and GSP Restart ?


Regs

[sam_111]

hi shaik,

"Have you tried TOC and GSP Restart ? "

How do I do that can u let me know.

regards,

sam

[T G Manikandan]

ENTRY_INIT -4 problems are that the

disk is not responding.

Either the disk has gone bad
Or
check for the scsi connections.Might be a improper loose scsi connection.

interrupt the boot sequence and do a
search which should list the boot devices

>sea

Revert

[Shaikh Imran]

Hi,

GSP:
From the console Type CNTRL B you will get
GSP>
Now type rs and confirm yes
This will restart the GSP.

You can also search for the TOC Option in the GSP Or Else there will be a small switch at the back of the server and TOC will be written there.Just press that switch.

Regs

[Naveej.K.A]

reset GSP using TC

regds
Naveej

[Hoefnix]

Sam,
Like TG tells you it looks like a disk problem.
If you see the disk in the search it's like a corrupted disk or bad cable connection.

A test is to boot from CD to acknowledge the system still can boot. If the CDROM is on the same SCSI bus and it's a cable problem you will not be able to boot from CDROM also.

HTH,
Peter

[Shaikh Imran]

Hi,
I agree with peter that is what the document of PDC says it directs to ...
It directs the problem to the System Bus Converter...
The good check is to try booting from a CD
Also if you tape drive is on different BUS you can try booting from it just to check (Provided you have a bootable tape).


Regs

[sam_111]

hi Imran,

when I hit ctrl B at the console I do not get the GSP> . We have HP R Class 380 Server. Does hitting Ctrl B will work on this server.

I could not find the small switch with TOC written on the server.

I will try to boot from cd and check and get back to u.

regards,
sam

[Shaikh Imran]

Hi,
Ok
But TOC switch is there on the rear side of the system the switch will be inside the system and very small,you need a Pointed object to press that switch.

Yes Hitting Cntrl B Works on this server but i guess you will get the CM prompt instead of GSP From CM also you can do the same things as GSP.
CM>help

Revert Back after testing with the CD
Regards,

[sam_111]

hi guys,

When I try to boot from the cd 1 of HP-UX os
I get the following error.

cannot find ENTRY_TEST

Failed I/O Operation with
ENTRY_IO
Status=-7

00000000............
............
................
................

Error reading IPL

So do u guys think its a problem with the PDC i.e problem with cable. Please let me know soon.

regards,

sam

[Naveej.K.A]

Could be an issue with the PDC or any of the cables inside it...

Better to log a call with HP than yourself spending time on this!!
regds
Naveej

[Shaikh Imran · Accepted solution]

Hi,
As per the PDC Document i have referred earlier it seems to be the Problem with the SCSI Bus,Bus converter OR SCSI Cable or The Termination Problem.

Please get the HP Support Engineer to Try replace and Disgnose these in steps...

Just Info : Have you got the TOC switch ?
Are you getting a CM prompt after cntrl B ?
As this may help you for Later ...

Regards

[sam_111]

hi Imran,

I will try to log a complaint with HP.

I was able to locate the toc. i pressed it and checked its not working. and also I am not getting the CM prompt after hitting ctrl B.

Thanks for your help and support.

regards,

sam

[Hoefnix]

Sam,

What is the model of this box?
To get in CM> prompt on some systems you have to switch a key to service mode or at the back op the system switch a switch to service mode on the pemote support card in a slot of the box.

Is there a switch/key like this on your system?
When it's put to service mode you should be able to get (using ctrl-B) in the CM> prompt.

HTH,
Peter

[sam_111]

hi peter.

my box is HP R CLASS 380 SERVER. I dont have any switch as u said. Thanks for your help.

regards,

sam

[sam_111]

hi guys,

Now I am able to boot with CD but when I am unable to install since Hardisk is not detected. The capacity is showing zero. When I click the H/W information Tab On the Installation menu. Get.

Disk Reporting Bad Information
------ capactiy 0 SEGATE_....

We are not in support agreement from HP now.
Let me know what can be done.

regards
sam

sam

[Hoefnix]

Sam,

You can double check the cableling to the disks. Or see if you have other disks you can use to boot/install on. Watch out with changing the disk for some other SCSI disk HP used allot of different SCSI disks over the years not all SCSI disks will work (even if cable connection looks the same)

If above is not fixing your problem you can still call HP to order a new disk (with or without installation support) they only will send a bill.

HTH,
Peter

[Shaikh Imran]

Hi,
Very sorry to hear that you have a bad root disk and u don't have a latest backup.
Forget about the disk -u will get it anyway and install the O.S.
What have u thought of backup ?
What is the Latest backup you have ?
Regards,

[sam_111]

hi guys,

Thanks for your suggestions & help. I have no issues with backup I have the latest backup of the system. What I lose is the OVO message database. I have no issues with that.

Since we are not supposed to Open the HP box We have logged a complaint for support with HP. I hope it would be resolved soon.

I once again thank you guys for your help and support regards.

sam