HP-UX 11.x - B2000 - Software Depot - swinstall - "Could not contact host"

[David Sutton]

I have a Visualize B2000 that I have loaded HP-UX 11.0 on. I then try to load the Core OS options using swinstall. I get an error "could not contact host (hostname of my box)".

Any ideas?

[Sundar_7]

You need to be able to successfully resolve your hostname for SD-UX to work

If you dont use DNS, add the host entry in /etc/hosts file and configure /etc/nsswitch.conf file to use hosts

[Prashant Zanwar_4]

Are you able to see target as depot?
swlist -l depot .

swlist -s /cdrom

Prashant

[David Sutton]

My hostname is in my hosts file.

I can ping my hostname successfully (resolve name to IP).

Software that I would like to install is in .depot format.

[Robert-Jan Goossens · Accepted solution]

Hi David,

Check this doc.

Document description: Swinstall could not contact host
Document id: KBRC00014457

Europe
http://www4.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000072805512

US
http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000072805512

Regards,
Robert-Jan

[John Poff]

Hi,

Does the 'hostname' command return the correct hostname of your system? Does 'nslookup ' return the correct IP address? Does 'nslookup ' return the correct hostname?

I'm sure it sounds like these are picky questions, but swinstall is very particular about everything resolving correctly.

JP

[Sundar_7]

David,

This issue has been discussed couple of times. On 11.0, SD-UX commands are linked to libc.1 whereas most of the other binaries are linked to libc.2

From the man page of nsswitch.conf, the default name resolution behaviour of libc.1 binaries would be.

hosts: dns [NOTFOUND=return TRYAGAIN=return] files

Do you have DNS at all ?

If yes

# vi /etc/nsswitch.conf
hosts: dns [SUCCESS=return NOTFOUND=continue UNAVAIL=continue
TRYAGAIN=continue] files
#

If you dont have DNS

# vi /etc/nsswitch.conf
hosts: files
#

Try this and you might need to restart swagentd. Now I bet it should start working :-)

- Sundar

[David Sutton]

Thanks for your help everybody. I ended up asking our IT folks to enter my hostname in our DNS server.