HP-UX 11i System panic while booting

[Adil_4]

Hello, dear ALL!
I have an HP 9000 D class server Model D220 an HP-UX v11 onboard. I don't really know what else is installed on that machine (i mean: paches, updates etc.). I am new to HP-UX and HP servers at all (but i have a good experience of working with UNIXes). So, I have the following problem:
The system failes to boot and i get the following messages on my console

Firmware Version 37.40

Duplex Console IO Dependent Code (IODC) revision 1

------------------------------------------------------------------------------
(c) Copyright 1996-1999, Hewlett-Packard Company, All rights reserved
------------------------------------------------------------------------------

Processor Speed Coprocessor State Cache Size
--------------- ----------------- ----------
132 MHz Functional 64 KB

Model: D220/1

Available memory (bytes) : 134217728

Primary boot path: 8/4.5 (dec)
Alternate boot path: 8/16/5.2 (dec)
Console path: 8/16/4.0 (dec)
Keyboard path: 8/16/7.0 (dec)

Processor is starting autoboot process.

To discontinue, press any key within 10 seconds.

10 seconds expired.
Proceeding...

Trying Primary Boot Path
------------------------

Booting...
Boot IO Dependent Code (IODC) revision 144


HARD Booted.

ISL Revision A.00.38 OCT 26, 1994

ISL booting hpux

Boot
: disc(8/4.5.0;0)/stand/vmunix
3387916 + 315392 + 319616 start 0x16d768



Stored message buffer up to panic:

System Panic:
9245XB HP-UX (B.10.10) #3: Thu Feb 22 14:47:21 PST 1996
panic: (display==0xbf00, flags==0x0) set_machine_parameters: Unidentified cpu type returned from PDC_MODEL

PC-Offset Stack Trace (read across, most recent is 1st):
0x001d7d6c 0x0015e1a4 0x00125b44 0x0016d930
End Of Stack
It was not possible for the kernel to find a process
that caused this crash.


Dumpsys() called

WARNING: Early dump not configured; ** contact your HP support representative **
WARNING: Can't initialize dump device

Dumpsys() failed, returned 4294967295



and then again and again (loop).


/************************************************************************************/
Here is an information on hardware:
/************************************************************************************/


Information Menu: Enter command > all

PROCESSOR INFORMATION

HVERSION SVERSION CVERSION
Speed Model Model/Op (Revision)
--------- -------- -------- ----------
132 MHz 0x5120 0x0481 8

GSC Bus Speed (in MHz) : 33
Software ID (dec) : 2009865194
Software ID (hex) : 0x77cc1bea
Software Capability : 0xf0

Model: D220/1



COPROCESSOR INFORMATION

Coprocessor Coprocessor Coprocessor
Model Revision State
----------- ----------- -----------------
0x0000000f 1 Functional


CACHE INFORMATION

Instruction Cache Size Data Cache Size Additional Cache Size
---------------------- --------------- ---------------------
64 KB 64 KB Not Installed



MEMORY INFORMATION

MEMORY STATUS TABLE

Slot Configured SIMM Pair Size
---- -------------------------
0a/b 128MB
-------------------------
TOTAL 128MB

Active, installed memory: 134217728 bytes

Memory
HVERSION SVERSION
-------- ----------
0x07f0 0x00000900



I/O MODULE INFORMATION

IODC IODC
Path (dec) Type Slot Mod HVERSION SVERSION Vers Dep
------------ -------------------- ---- --- -------- ---------- ---- ----
8 Pseudo Bus Converter 2 0 0x5040 0x00000000 0x00 0x00
8/4 A DMA I/O 1 0 0x0131 0x00008980 0x90 0x00
8/16 Bus Adapter 4 0 0x02e0 0x00008100 0x00 0x00
8/16/0 Built-in Parallel 0 0 0x02e0 0x00007400 0x00 0x00
8/16/4 Built-in RS232 1 0 0x02e0 0x00008c00 0x01 0x00
8/16/5 Built-in SE SCSI 1 1 0x02e0 0x00008200 0x90 0x00
8/16/6 Built-in LAN 1 2 0x02e0 0x00008a00 0x02 0x00
8/16/7 Built-in Keyboard 1 3 0x02e0 0x00008400 0x00 0x00
8/16/8 Built-in Mouse 2 0 0x02e0 0x00008400 0x00 0x00
8/20 Bus Adapter 5 0 0x0300 0x00008e00 0x00 0x00
8/20/2 RS232 Port 0 2 0x0300 0x00008c00 0x00 0x00
8/20/5 Bus Adapter 1 1 0x0300 0x00009000 0x00 0x00



EISA Cards

Path Type EISA ID
---- ---- -------
8/20/5/1 EISA slot is empty
8/20/5/2 EISA slot is empty
8/20/5/3 EISA slot is empty
8/20/5/4 EISA slot is empty




BOOT INFORMATION

Autoboot: ON
Autosearch: OFF
Fastboot: OFF

Primary boot path: 8/4.5 (dec)
08/04.5 (hex)
Alternate boot path: 8/16/5.2 (dec)
08/10/05.2 (hex)
Console path: 8/16/4.0 (dec)
08/10/04.0 (hex)
Keyboard path: 8/16/7.0 (dec)
08/10/07.0 (hex)

LAN Station Address: 080009-ae7869

Fri Oct 14 15:15:06 GMT 2005 (20:05:10:14:15:15:06)



FIRMWARE INFORMATION

Firmware Version: 37.40


CHIP REVISIONS

Module Revision
------ --------
System Board 0
Processor Board 0
PA-7300LC CPU 8
Firmware 11



WARNINGS

No warnings to report.

[RAC_1]

The messgae "Unidentified cpu type returned from PDC_MODEL" makes me think that something is wrong with cpus put on this system. check all connections, cell boards and cables.

[Mark Nieuwboer]

Hi Adel,

Make a call by HP. Your core cpu must be replaced.

grtz. Mark

[Arunvijai_4]

You may need to install Latest HW patches to your system immediately. Also check this thread,

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=742018

-Arun

[Robert-Jan Goossens]

I think one of your cpu's is "dead" call HP if you have contract, otherwise search google for a replacement cpu. ( add on it could also be a defective main board)

Best regards,
Robert-Jan

[Eric Antunes]

Hi Adil,

If Ignite has anything to do with this issue, check this thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=758769

Best Regards,

Eric Antunes

[Adisuria Wangsadinata_1]

Hi,

When your system boot, I saw 'Unidentified cpu type returned from PDC_MODEL'. From here, it looks like you having a problem with your single CPU.

You can check also from BCH mode (just interupt the boot sequence when you see this message when the system up :

To discontinue, press any key within 10 seconds.

Check the information for PIM (piminfo). If there's something happened on your hardware, the timestamp will be updated.

It's good way to log a HW call to HP.

Hope this information can help you.

Cheers,
AW

[Torsten.]

This could be a hardware problem.

But I'm wondering about this:

System Panic:
9245XB HP-UX (B.10.10) #3: Thu Feb 22 14:47:21 PST 1996


specifically "HP-UX (B.10.10)" since you tell us you're running 11.11.

Are you sure you have a working OS installation?

[Adil_4]

Ok. Thank YOU for all of YOUR replies. It is more likely that there is a problem with CPU. I'll check the hardware for bad contacts etc. when i get the permission for opening it :)

[Arunvijai_4]

Its always good to assign points to those who replied your query.

-Arun

[Adil_4]

>This could be a hardware problem.
>
>But I'm wondering about this:
>
>System Panic:
>9245XB HP-UX (B.10.10) #3: Thu Feb 22 >14:47:21 PST 1996
>
>
>specifically "HP-UX (B.10.10)" since you >tell us you're running 11.11.
>
>Are you sure you have a working OS >installation?

No. I am not sure. But as the owner of this machine says, the OS works (this machine stands in one of our banks). The information about the version of OS is taken from machine's owner too. So, maybe, I have mistaken. Sorry.

[Stephen Keane]

They didn't by any chance clone this machine from another one using Ignite? Or receover it using Ignite recently?

[Adil_4]

Oooops!
Now I know what was the source of this problem. The owners have replaced the hard disks. The OS that i have now was not installed for this machine (I have just got this information). The main problem on this machine is that it sometimes reboots. They gave me some photos of the terminal during the occurence of the problem (See attachment). Unfortunately, they are not of a good quality.

Anyway, as soon as I install new OS on the system, I'll provide YOU with more information on the problem.

[Torsten.]

The best option is to install the system from scratch and patch it to a current level.

Once this is done, stress the system and watch the behavior.