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HP-UX System is automaticly crashed down

 
Soeguet
Contributor

HP-UX System is automaticly crashed down

Hello together,
I've a HP-Server 9000/859 with OS HP-UX B.10.01. The system crashed automaticly down very often. I've looked in the Log-Files /var/adm/syslog.log. But I dont't see anything in this logs abount the reason of the crashes. Where can I still look ?

Bye
S.Soeguet
11 REPLIES 11
Steven E. Protter
Exalted Contributor

Re: HP-UX System is automaticly crashed down

You should have data in /var/adm/crash, subdirectories and all.

If not, you should check the settings in /etc/rc.config.d/savecrash

The first variable should be set to 1. If you have to change it, do so, restart your system and wait for the next crash. Then you will get data.

SEP
Steven E Protter
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Umapathy S
Honored Contributor

Re: HP-UX System is automaticly crashed down

In addition, make sure that /var/adm/crash has enough space to capture the core images.

HTH,
Umapathy
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Cheryl Griffin
Honored Contributor

Re: HP-UX System is automaticly crashed down

Check for a panic string in /etc/shutdownlog.
"Downtime is a Crime."
Michael Steele_2
Honored Contributor

Re: HP-UX System is automaticly crashed down

Well, this is my second attempt to attach the 'q4' document. In it refer to 10.00 procedures like 'savecore'.

If you don't have HW support then attach the files indicated, like:

/etc/shutdownlog
/var/tombstones/ts99, etc.
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Soeguet
Contributor

Re: HP-UX System is automaticly crashed down

Hello,

how many space must have the system in/var/adm/ to save the crashes images ?

Bye
S.Soeguet
john korterman
Honored Contributor

Re: HP-UX System is automaticly crashed down

Hi,
if your previous startup ended with a crach, then look at the last line(s) of OLDsyslog.log, e.g.:

# tail /var/adm/syslog/OLDsyslog.log
which may give a clue to what brought the system down.

regards,
John K.

it would be nice if you always got a second chance
Michael Steele_2
Honored Contributor

Re: HP-UX System is automaticly crashed down

Refer to section 1.4 in the q4 attachement:

# savecore -vr

I've attached it again.
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Soeguet
Contributor

Re: HP-UX System is automaticly crashed down

hello,

I sent additional the shutdown-logfile

S.Soeguet
T G Manikandan
Honored Contributor

Re: HP-UX System is automaticly crashed down

diagonise your crash files for the panic on the system.

Just checked the patch database and found this patch for Conditional trap as for in your case.

Have it installed

http://www2.itrc.hp.com/service/cki/patchDocDisplay.do?patchId=PHKL_8287
Michael Steele_2
Honored Contributor

Re: HP-UX System is automaticly crashed down

Please continue the 'q4' analysis. Here's the most I could find on 'Conditional Trap' and its very ambiguous:

"...The Instruction Address Offset Queue (program counter) is not advanced when a trap occurs on Series
800 systems. If a signal generated by a hardware trap is masked or has its signal action set to SIG_IGN,
the program loops infinitely since the instruction causing the trap is re-executed, causing the trap again..."
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Michael Steele_2
Honored Contributor

Re: HP-UX System is automaticly crashed down

There are two patches listed for HP-UX 10.01 for 'Conditional Trap':

s800 10.01 Adv. JFS,CD-ROM,PM,VM,LVM,VxFS cumulative patch PHKL_23513
notes PHKL_23513
notes
s800 10.01 cumulative ARPA Transport patch PHNE_20188
notes PHNE_20188
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