HP ZCOM and ACC

[Tamer Shaalan]

Hi,
I am doing a new installation on an HP RP4440 with ACC cards for X.25
We see the error "Card 0 reset error: MUX fatal error" whenever we start the x25init command on any of the ports

log from /var/opt/acc/cfg:
==========================
18:22:36 zmast 00101 Launched daemon znode, pid 7045.
18:22:36 zmast 00101 Launched daemon pcapture, pid 7046.
18:22:36 zmast 00101 Launched daemon zx25d_init, pid 7047.
18:22:36 pcapt 00001 Protocol analyzer capture program Rev B.11.11
18:22:36 zmon 00203 2 Card 0 reset error: MUX fatal error
18:22:36 zmon 00108 2 Card 0 startup aborted
18:22:36 zmon 00020 Cold start completed, ZCOM system ready
18:22:36 zmast 00101 Launched daemon znode, pid 7045.
18:22:36 zmast 00101 Launched daemon pcapture, pid 7046.
18:22:36 zmast 00101 Launched daemon zx25d_init, pid 7047.
18:22:36 pcapt 00001 Protocol analyzer capture program Rev B.11.11
18:22:37 zcom 00165 Node 123 is now UP
18:22:37 zx25d 00643 X.25 Protocol server started - Rev: 3.30 - 20000705
Logical terminal area X25CNT: 88 Bytes
18:22:38 zmon 00004 Waiting for ZMON requests ...


Any ideas???
Previously, This have been solved by the Installing the HP Support Plus patches dated Jun-04.

Does any one know which specific patch can solve this?

[Tamer Shaalan]

Forgot to say that we're on HP-UX 11.11

[Sanjay_6]

Hi,

Take a look at this doc from itrc,

http://www1.itrc.hp.com/service/cki/search.do?category=c0&mode=id&searchString=4000082801&searchCrit=allwords&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty

The itrc doc id is 4000082801.

You need to install patches from the June 2004 CD support CD pack.

Hope this helps.

Regds

[Tamer Shaalan]

Hi,
The link to the doc is not working, nor the search.

Actually, I have got it working previously doing this, but i don't want to download the whole support plus cd (over 400MB), this will take forever.I just need the concerned patch numbers.

Thanks.