HPE ServiceGuard 15 and RHEL 9.1

[jrevuelta2]

I am trying to install SG-LNX 15.0 in a RHEL 9.1 environment without success. My nodes are VM in a VMware ESX 7.0.3i configured with EFI without secure boot.  My problems are:

- When I connect to the Serviceguard Manager+ with https with credential for user sgmgr I get the error "Error on connecting to the webservice"

- the hacl-cfgudp.socket is in failed status so cmclconfd does not work

[root@sg-lnx-node2 SKU_A.15.00.00]# systemctl status hacl-cfgudp.socket
× hacl-cfgudp.socket - Serviceguard config UDP socket
Loaded: loaded (/usr/lib/systemd/system/hacl-cfgudp.socket; enabled; vendor preset: disabled)
Active: failed (Result: service-start-limit-hit) since Tue 2023-03-07 18:56:42 CET; 1h 6min ago
Duration: 13.561s
Triggers: ● hacl-cfgudp.service
Listen: [::]:5302 (Datagram)
CPU: 1ms

Mar 07 18:56:28 sg-lnx-node2.plds.es systemd[1]: Listening on Serviceguard config UDP socket.
Mar 07 18:56:42 sg-lnx-node2.plds.es systemd[1]: hacl-cfgudp.socket: Failed with result 'service-start-limit-hit'.

Could you help me?

My mail address is **personal info erased**

[support_s · Accepted solution]

System recommended content:

1. HPE Serviceguard for Linux - SGeSAP - very high cpu utilization with sapms.mon monitor

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Mike_Chisholm]

Per the SGLX 15.x Certification Matrix it does not look like 15.00 is supported with RHEL 9.1. It is only listed as supported with RHEL 9.0 See https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=dp00002311en_us page 6

**EDIT** - you might want to check and see if the deadman module is loaded:
# lsmod | grep deadman

If deadman cannot be loaded this will cause SGLX commands to not work. There might be more info in /var/log/messages but given that it's not supported I don't think there will be much you can do if it doesn't work.

[jrevuelta2]

I have instaled RHEL 8.7 and now hacl-cfgudp.socket is ok but I have another problems. When I have installed sglx with cminstaller I get the following error with Serviceguard manager+: 

4 workload-central-be Failed Updating Subscription Management repositories.
Last metadata expiration check: 0:01:40 ago on Wed 08 Mar 2023 01:31:53 PM CET.
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only bes
t candidate packages)
Error:
Problem: package workload-central-be-15.00.00-linux.x86_64 requires postgresql-server >= 12.
0, but none of the providers can be installed
- conflicting requests
- package postgresql-server-12.1-2.module+el8.1.1+4794+c82b6e09.x86_64 is filtered out by mo
dular filtering
- package postgresql-server-12.5-1.module+el8.3.0+9042+664538f4.x86_64 is filtered out by mo
dular filtering
- package postgresql-server-13.2-1.module+el8.4.0+10017+06fd4df3.x86_64 is filtered out by m
odular filtering
- package postgresql-server-13.3-1.module+el8.4.0+11254+85259292.x86_64 is filtered out by m
odular filtering
- package postgresql-server-12.7-1.module+el8.4.0+11288+c193d6d7.x86_64 is filtered out by m
odular filtering
- package postgresql-server-12.7-2.module+el8.5.0+11804+86306fc7.x86_64 is filtered out by m
odular filtering
- package postgresql-server-13.3-2.module+el8.5.0+11832+e924f9ed.x86_64 is filtered out by m
odular filtering
- package postgresql-server-13.5-1.module+el8.5.0+13344+8c0fd184.x86_64 is filtered out by m
odular filtering
- package postgresql-server-12.9-1.module+el8.5.0+13373+4554acc4.x86_64 is filtered out by m
odular filtering
- package postgresql-server-12.9-3.module+el8.6.0+13484+00387d81.x86_64 is filtered out by m
odular filtering
- package postgresql-server-13.5-2.module+el8.6.0+13475+45b5138c.x86_64 is filtered out by m
odular filtering
- package postgresql-server-12.11-2.module+el8.6.0+15345+1dd8d6b8.x86_64 is filtered out by
modular filtering
- package postgresql-server-13.7-2.module+el8.6.0+15347+b8eabcef.x86_64 is filtered out by m
odular filtering
- package postgresql-server-12.12-1.module+el8.6.0+16796+0abe6678.x86_64 is filtered out by
modular filtering

On the other hand now the directory /opt/hpe/wcconsole/be/cxt/Prevalidation/PreconfigureCheck does not exist and I cannot check the environment before the cluster creation

[jrevuelta2]

I have solved the postgres install with the info in the following redhat article: Is it possible to change module streams on a system? - Red Hat Customer Portal

[Sunitha_Mod]

Hello @jrevuelta2, 

Perfect! 

We are glad to know you were able to find the solution and thank you for keeping us updated.