hpnpf (read bytes from socket): Connection reset by peer

[Fred Boekestijn]

When printing a job to a printer sometimes a duplicate of the document is printed.
In the log file I found the following message:
hpnpf (read bytes from socket): Connection reset by peer
Unable to finisch the job, try to recover job

When the connection fails the job is recovered and printed for the second time, but the first time the document is printed correctly.

Can someone tell me where to look for the failing connection or an other solution.

Thank you.

[Helen French]

Hi,

R u using a Jetdirect for printing ? If yes, then check out the value of 'idle-timeout' in the printers front pannel.

If it set to 90sec, then increase the idle-timeout value bye increments of 90sec on the HP Jetdirect. If the max value of 3600sec does not resolve issue, then try 0sec.

HTH,
Shiju