HPPI error message

[Peter Chuang]

Hi, Experts,
I downloaded HP11E118.SD. During the installation I got the error messages:
* Beginning the Install Execution Phase.
* Filesets: 4
* Files: 177
* Kbytes: 2770
* Installing fileset "HPNPL.HPNPL-MAN,r=E.10.18" (1 of 4).
ERROR: Could not access remote file
"/opt/hpnpl/help-html/Hpjpiu.html" in software item
"HPNPL.HPNPL-MAN,r=E.10.18,a=HP-UX_B.11.00_32/64,v=HP:/opt/hpnpl"
due to an internal error on the remote system.
ERROR: Failed installing fileset "HPNPL.HPNPL-MAN,r=E.10.18". Check
the above output for details.
* Retry number 1 of 1 for loading files for fileset
"HPNPL.HPNPL-MAN,r=E.10.18".
* Installing fileset "HPNPL.HPNPL-MAN,r=E.10.18" (1 of 4).
ERROR: Could not access remote file
"/opt/hpnpl/help-html/Hpjpiu.html" in software item
"HPNPL.HPNPL-MAN,r=E.10.18,a=HP-UX_B.11.00_32/64,v=HP:/opt/hpnpl"
due to an internal error on the remote system.
ERROR: Failed installing fileset "HPNPL.HPNPL-MAN,r=E.10.18". Check
the above output for details.
NOTE: The Install Phase has suspended. Check the above output for
reasons.


Any solutions?

Thanks in advance.

Peter

[Paul Sperry]

Looks like it is just the man pages of HPPI
that did not install. Maybe you got a bad download. Download and try again :(

[A. Clay Stephenson]

Best guess is you have a bad .depot file. Download again and make sure that binary is specified for all transfers. Normally, JetDirect installs without a hitch. It appears that this was an install from a non-local depot. You might try a local .depot because you just might have a flaky enough network to pass the Analysis but fail the real thing.

[Elena Leontieva]

Peter,

Check if your /etc/hosts file is correct

[Peter Chuang]

Experts,

I downloaded & installed HP11e118.SD again, still got the same error messages. I also check the file in /etc/hosts, it seems to be ok.

Peter

[Fragon]

Hi,
Do you download the .depot file in Windows?
Do you ftp to HP-UX box in binary mode?
---
ftp>bin
ftp>put
---
The ftp mode in Windows is ASCII by default.
That's important!

-ux

[Peter Chuang]

Experts,

I downloaded to Window XP, then ftp to HPUX using binary. I got this message now:

Error (alpha1)

"alpha1:/tmp/HP11E118.SD": You do not have the required permissions
to perform this SD operation. Please check to see that you have the
required permissions using the "swacl" command or see your system
administrator for assistance.

[[ OK ]]

Peter

[Peter Chuang]

Experts,

I downloaded to Window XP, then ftp to HPUX using binary. I got this message now:

Error (alpha1)

"alpha1:/tmp/HP11E118.SD": You do not have the required permissions
to perform this SD operation. Please check to see that you have the
required permissions using the "swacl" command or see your system
administrator for assistance.

[[ OK ]]

Peter

[Fragon]

OK!It's the swagentd problem!
Please restart the swagentd!
#/sbin/init.d/swagentd stop
#/sbin/init.d/swagentd start

-ux

[Pete Randall]

Peter,

Stop and restart swagentd:

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start


Pete

[Fragon]

It's one thread to resolve your "permission" problem:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x6b2ac4c76f92d611abdb0090277a778c,00.html

-ux

[Fragon]

Hi Peter,
How about your problem now?

-ux