HPUX 3440 ignite - Fibre cards unclaimed

[Matthew Darcy_2]

Hi,

I have two RP3440's running HPUX 11.11
The RP 34404's are almost the same, slightly new CPU's, but the core difference is the fibre cards.

I have ignited the slightly newer 3440 from the older 3440, all has gone well, the host name has been changed and the disk devices correct. Really pleased.

Only problem is the fibre cards are showing as unclaimed on the newer machine.

The newer machine has HP AB378-60101 cards it.

Which according to the documentation should used the "fcd" driver.

(as listed here http://docs.hp.com/en/J6374-90052/J6374-90052.pdf)

I've installed the correct driver pacakges as listed bellow

# FC-TACHYON-TL FC-TACHYON-TL,l=/,r=B.11.11.13,a=HP-UX_B.11.11_32/64,v=HP
FC-TACHYON-TL.FC-TL-KRN FC-TACHYON-TL.FC-TL-KRN,l=/,r=B.11.11.13,a=HP-UX_B.11.11_32/64,v=HP,fr=B.11.11.13,fa=HP-UX_B.11.11_64
FC-TACHYON-TL.FC-TL-RUN FC-TACHYON-TL.FC-TL-RUN,l=/,r=B.11.11.13,a=HP-UX_B.11.11_32/64,v=HP,fr=B.11.11.13,fa=HP-UX_B.11.11_32/64


however the cards cannot be seen

fc 0 0/3/1/0 td UNCLAIMED UNKNOWN PCI-X SerialBus (10772422)
fc 1 0/4/1/0 td UNCLAIMED UNKNOWN PCI-X SerialBus (10772422)


The interesting thing here, is in the output of ioscan above it appear to be trying to use the "td" driver rather than the "fcd" driver. The more insteresting thing, in an attempt to resolve this I've removed the td driver from the kernel and made sure the fcd driver is in and it still shows it trying to use the td driver.

I can't use fcmsutil as the device files are not being created.

I'm a bit stumped at why these cards are not being seen, and why they are trying to use the td driver.

At a side issue, if I do a boot probe on the ISL I can see the disks attatched on these cards, just not from within the OS.

thanks

[Torsten.]

You need this:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01

[Matthew Darcy_2]

I've already got that on there

FCMassStorage B.11.11 Fibre Channel Mass Storage
PHKL_34161 1.0 Fibre Channel Mass Storage Patch

FC-TACHYON-TL B.11.11.13 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A


from the following depots

FibrChanl-00_B.11.11.13_HP-UX_B.11.11_32_64.depot

FibrChanl-01_B.11.11.16_HP-UX_B.11.11_64.depot

[Torsten.]

Does swlist list the FibrChanl-01 depot as installed?

[Matthew Darcy_2]

all looks good as far as I can see

FibrChanl-00 B.11.11.13 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A
FibrChanl-01 B.11.11.16 FibreChannel;HW=A6826A,A9782A,A9784A,AB378A/B,AB379A/B,AB465A,AD193A,AD194A

[Kenan Erdey]

did you check system firmware of 3440 is compatible with the adapter ? perhaps you need a firmware update.

[Matthew Darcy_2]

ok, good call, I was (maybe wrongly) under the impression it was already up to date.

however how can I check it if I can't use fcmsutil as the device files are not there.

Is there a better way to check it (however I am expecting these to be up to date).

good call though

[Bill Hassell]

When you take an Ignite backup and restore to another system, all the drivers for the new system must be present. You can fix the problem by replacing all the fibre cards in the newer machine with the cards from the older machine.

There are two different classes of fibre cards, thus two different drivers (td and fcd). When you install from the core DVD (or golden image of the core media), all drivers are present (as of the date of that media) so most all cards will be seen. Once you get your firmware updated and drivers installed, the device files will be created automatically. And to answer the next possible question, no, the device file names will not be the same as your original system

[Torsten.]

According to the matrix the server must have PDC 46.34 as minimum.


This is the current version:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=2512013&swItem=pf-58098-1&prodNameId=1828449&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=0



Please do

MP:CM> sysrev

[Matthew Darcy_2]

excellent advice and information - thank you.

I can't swap the fibre cards around, and totally understand the lacking drivers, I had attempted to fix this by putting on the required drivers, however I'll check the firmware now, I tried to do this earlier, but without the device files present, couldn't see how I could do it. However, I understand you're saying I can do this from MC prompt, so I'll try that and compare the versions. Thank you for the prompts.

[Torsten. · Accepted solution]

This is the servers firmware, not cards.

Normally the firmware on cards are not needed when running in a risc based server.

[Matthew Darcy_2]

understood.

[Torsten.]

... but I still doubt if the driver is properly installed. Could you do a swverify on that?

[Matthew Darcy_2]

firmware should be ok

Current firmware revisions

MP FW : E.03.32
BMC FW : 03.52
System FW : 46.34

I've attatched the output for the verify some interesting warnings, some minor issues with permissions which can be resolved, I'm guessing from what I'm reading I need to re-install the packages again as some of the warnings look fatal but ignored.

[Torsten.]

Consider to install the driver(s) again. Watch out for errors in the logs.

[Steven E. Protter]

Shalom,

The Basic OS has the drivers for these cards available by default.

If you used Ignite to take a backup from a system without these cards to restore a system with these cards then:

Pull the drivers off a Core OS install DVD and boot and you should be fine.

Check the server documentation at http://docs.hp.com and make sure the cards are in slots that support the cards. With HP-UX hardware it does not work just because it fits.

SEP

[Matthew Darcy_2]

all resolved now.

it was a patch dependency that wasn't installed correctly.

really appreciate the help and assistance.

[Matthew Darcy_2]

issue was with dependencies for the drivers not being installed correctly from the ignite host.

Resolving the dependencies and re-installing the drivers with the current version brought the fibre cards to life.