HPUX event monitoring service

[mab1972]

Hi

I am hoping someone can help with the following query.

We have an HP 9000 Nclass system with 11.00b operating system. At the weekend it complained on of the PSU was faulty so we replaced the unit.

Ever since this though the event Monitoringkeeps telling us about the below every 15 minutes so we replaced these parts today but it still complaining even though it’s only informative. I’m wondering could it be a software glitch it’s been working fine upto the PSU been replaced.

>------------ Event MonitoringService Event Notification ------------

Notification Time: Tue May 28 15:34:44 2019

sent Event Monitor notification information:

/system/events/core_hw/core_hw is >= 1.

Its current value is INFORMATION(1).

Event data from monitor:

Event Time..........: Tue May 28 15:34:44 2019

Severity............: INFORMATION

Monitor.............: dm_core_hw

Event #.............: 18                  

System..............:

Summary:

     Cabinet (bulk) power supplies are all working in compute cabinet

Description of Error:

     The currently installed cabinet (or bulk) power supplies are all operating

     properly.

Probable Cause / Recommended Action:

     A failed power supply was removed.

          Ensure that an operational power supply is installed in its place.

Additional Event Data:

     System IP Address...:

     Event Id............: 0x5ced470400000004

     Monitor Version.....: B.01.00

     Event Class.........: System

     Client Configuration File...........:

     /var/stm/config/tools/monitor/default_dm_core_hw.clcfg

     Client Configuration File Version...: A.01.00

          Qualification criteria met.

               Number of events..: 1

     Associated OS error log entry id(s):

          None

     Additional System Data:

          System Model Number.............: 9000/800

          OS Version......................: B.11.00

          STM Version.....................: A.29.00

          EMS Version.....................: A.03.20

     Latest information on this event:

          http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#18

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>---------- End Event MonitoringService Event Notification ----------<

>------------ Event MonitoringService Event Notification ------------<

Notification Time: Tue May 28 15:34:44 2019

sent Event Monitor notification information:

/system/events/core_hw/core_hw is >= 1.

Its current value is INFORMATION(1).

Event data from monitor:

Event Time..........: Tue May 28 15:34:44 2019

Severity............: INFORMATION

Monitor.............: dm_core_hw

Event #.............: 50                  

System..............: .

Summary:

          Redundant cabinet (bulk) power supplies are installed in compute

          cabinet

Description of Error:

     A sufficient number of cabinet (or bulk) power supplies are installed to

     power the unit, even if one should fail.

Probable Cause / Recommended Action:

     No action is required.

Additional Event Data:

     System IP Address...:

     Event Id............: 0x5ced470400000006

     Monitor Version.....: B.01.00

     Event Class.........: System

     Client Configuration File...........:

     /var/stm/config/tools/monitor/default_dm_core_hw.clcfg

     Client Configuration File Version...: A.01.00

          Qualification criteria met.

               Number of events..: 1

     Associated OS error log entry id(s):

          None

     Additional System Data:

          System Model Number.............: 9000/800

          OS Version......................: B.11.00

          STM Version.....................: A.29.00

          EMS Version.....................: A.03.20

     Latest information on this event:

          http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#50

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>---------- End Event MonitoringService Event Notification ----------<

>------------ Event MonitoringService Event Notification ------------<

Notification Time: Tue May 28 15:34:44 2019

notification information:

/system/events/core_hw/core_hw is >= 1.

Its current value is INFORMATION(1).

Event data from monitor:

Event Time..........: Tue May 28 15:34:44 2019

Severity............: INFORMATION

Monitor.............: dm_core_hw

Event #.............: 23                  

System..............:

Summary:

     I/O power supplies are all working in compute cabinet

Description of Error:

     The currently installed I/O power supplies are all operating properly.

Probable Cause / Recommended Action:

     A failed power supply was removed.

          Ensure that an operational power supply is installed in its place.

Additional Event Data:

     System IP Address...:      Event Id............: 0x5ced470400000008

     Monitor Version.....: B.01.00

     Event Class.........: System

     Client Configuration File...........:

     /var/stm/config/tools/monitor/default_dm_core_hw.clcfg

     Client Configuration File Version...: A.01.00

          Qualification criteria met.

               Number of events..: 1

     Associated OS error log entry id(s):

          None

     Additional System Data:

          System Model Number.............: 9000/800

          OS Version......................: B.11.00

          STM Version.....................: A.29.00

          EMS Version.....................: A.03.20

     Latest information on this event:

          http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#23

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>---------- End Event MonitoringService Event Notification ----------<

>------------ Event MonitoringService Event Notification ------------<

Notification Time: Tue May 28 15:34:44 2019

sent Event Monitor notification information:

/system/events/core_hw/core_hw is >= 1.

Its current value is INFORMATION(1).

Event data from monitor:

Event Time..........: Tue May 28 15:34:44 2019

Severity............: INFORMATION

Monitor.............: dm_core_hw

Event #.............: 59                  

System..............: .

Summary:

          DC to DC converters are all working in compute cabinet

Description of Error:

     The currently installed DC to DC converters (backplane power boards or

     VRMs) are all operating properly.

Probable Cause / Recommended Action:

     A failed power board or VRM was removed.

          Ensure that an operational power board or VRM is installed in its

          place.

Additional Event Data:

     System IP Address...:

     Event Id............: 0x5ced47040000000a

     Monitor Version.....: B.01.00

     Event Class.........: System

     Client Configuration File...........:

     /var/stm/config/tools/monitor/default_dm_core_hw.clcfg

     Client Configuration File Version...: A.01.00

          Qualification criteria met.

               Number of events..: 1

     Associated OS error log entry id(s):

          None

     Additional System Data:

          System Model Number.............: 9000/800

          OS Version......................: B.11.00

          STM Version.....................: A.29.00

          EMS Version.....................: A.03.20

     Latest information on this event:

          http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#59

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>---------- End Event MonitoringService Event Notification ----------<

[donna hofmeister]

Before giving the following a try, make sure you have the file mentioned in step #2. If so, then these steps should work.

1. stop EMS

# /etc/opt/resmon/lbin/monconfig

and then "k" for Kill

2. remove/rename the file /var/stm/logs/monitor/remindersel.dat

3. start EMS

# /etc/opt/resmon/lbin/monconfig

and then "e" for enable

Don't be overly concerned if stopping/starting "monconfig" takes a few minutes.

[mab1972]

Thanks for the quick response I will give this a try and see how it goes. 

[mab1972]

Hi

I’ve just checked our system and we don’t have the monitor directory. With the logs directory we just have decide, os, sys,tools and utilities directory’s

Also done a search for the file noted on the full system but can’t find anything.

Thank

[just_reboot_it]

I'm having a similar problem. I think this may fix it though; I commented the following line from the referenced config file (/var/stm/config/tools/monitor/default_dm_core_hw.clcfg):

# EVENT_BP_PS_OK
#EQ:59 :INFORMATION :TRUE :9999999 :ANY :1 :NONE :NO_OP:NO_OP:NONE

The informational message I was seeing was for event #59. I'm assuming you'll want to comment out this guy for #18

# EVENT_CAB_POWER_OK:
EQ:18 :INFORMATION :TRUE :9999999 :ANY :1 :NONE :NO_OP:NO_OP:NONE

Since editing this file and restarting the monitor, things seem good.

Cheers.

[just_reboot_it]

Just a quick follow-up. So after commenting the informational messages out of the config, I've still seen the messages pop up once randomly. Previously they were being logged every 15 minutes or so.  Time to call a witch-doctor.