HPUX11.11 - messaging system could not be started

[chad_c]

Hi. We recently installed HPUX11.11 on a PARISC system. After install, we login to the CDE. We get the following message:

The desktop messaging system could not be started. To correct the problem:
-Choose OK to return to the login screen
-Select Failsafe Session from the login screen's option menu and login.
-check to see that the desktop is properly installed the hostname is correct (etc/hosts) and that the network is properly configued

We check the hostfile and it looks correct with the proper ip address.

Can anyone shed some light on this?

Regards,
Chad

[Steven E. Protter]

Shalom chad,

I'd take a look at /var/adm/syslog/syslog.log

there may be helpful errors there.

I'd check permissions on the CDE .(dot) files in the home directory.

Maybe tail -f on syslog and see things happen interactively.

Could be an issue with DNS disagreeing with /etc/hosts.

SEP

[Alex Glennie · Accepted solution]

Chad,

Most likely cause is inconsistent hostname resolution somewhere :

places to check :

/etc/hosts ...

perform an nslooup of hostname & IP are they consistent and are they using a DNS server ? If yes to DNS consider ammending your nsswitch.conf to use just files for trouble-shooting purposes.

If that also fails I'd be tempted to set hostname using set_parms ....

Also dr_dt may prove helpful in some cases ...

[chad_c]

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