Ignite Backup Error

[Sridhar R]

Hi,

Attached is what the error that i get during my ignite backup.

The system is HP-UX 11.11, rp 3440 PA-RISC Server

I have installed the latest ignite-ux version (C.7.6.100)

Kindly Suggest!

Thanks

[Torsten.]

Looks like you have now both ignite versions installed, an old and a new.

You should swremove the older version.

[Deepak Kr]

Please send output of following:

swlist -l product |grep -i ignite

It seems both old and new versions are present on this hp box.

[Sridhar R]

Hi,

Find the requested output:


hrdvault$swlist -l product |grep -i ignite
Ignite-UX B.5.4.50 HP-UX System Installation Services
Ignite-UX C.7.6.100 HP-UX System Installation Services

[Sharma Sanjeev]

Hi

Please remove Older Version of Ignite with swremove

regards
Sanjeev

[Torsten. · Accepted solution]

Yes, you have both versions now.

IMHO best solution is to remove both and install the new version again.

[Deepak Kr]

Sridhar,

Yes, suspect was true...

You have two different versions installed on your server so I would suggest you to remove older version of ignite-ux.

Once you will do it you will be able to run backup successfully!!!

Cheers!!
Deepak

[Sridhar R]

Frnds,

Backup seemed to run nicely but for some reasons failed with the below message.

* Archiving contents of hrdvault via tar image to local device /dev/rmt/0mn.
pax: write : I/O error
pax: A write error has occurred.
WARNING: The pax command returned a non-zero exit status (exit status 1).
ERROR: The find_files command failed (exit status 141).

ERROR: The make_sys_image command failed. The system recovery archive will
not be created.

======= 07/30/08 18:45:22 IST make_tape_recovery completed unsuccessfully

[Sridhar R]

And this is what my syslog says:


Jul 30 18:39:26 hrdvault LVM[13844]: /usr/sbin/vgcfgbackup /dev/racdbvg7
Jul 30 18:39:27 hrdvault LVM[13845]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg7.mapfile /dev/racdbvg7
Jul 30 18:39:27 hrdvault LVM[13847]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/lockvg.mapfile /dev/lockvg
Jul 30 18:39:28 hrdvault LVM[13849]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/dbdatavg1.mapfile /dev/dbdatavg1
Jul 30 18:39:28 hrdvault LVM[13851]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/dbdatavg3.mapfile /dev/dbdatavg3
Jul 30 18:39:29 hrdvault LVM[13853]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/dbdatavg2.mapfile /dev/dbdatavg2
Jul 30 18:39:29 hrdvault LVM[13855]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg1.mapfile /dev/racdbvg1
Jul 30 18:39:30 hrdvault LVM[13857]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg2.mapfile /dev/racdbvg2
Jul 30 18:39:30 hrdvault LVM[13859]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg3.mapfile /dev/racdbvg3
Jul 30 18:39:31 hrdvault LVM[13861]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg4.mapfile /dev/racdbvg4
Jul 30 18:39:31 hrdvault LVM[13863]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg5.mapfile /dev/racdbvg5
Jul 30 18:39:32 hrdvault LVM[13865]: /usr/sbin/vgexport -s -p -m /etc/lvmconf/racdbvg6.mapfile /dev/racdbvg6
Jul 30 18:45:12 hrdvault EMS [3093]: ------ EMS Event Notification ------ Value: "SERIOUS (4)" for Resource: "/storage/events/tapes/SCSI_tape/0_1_1_1.5.0" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 202702874 -r /storage/events/tapes/SCSI_tape/0_1_1_1.5.0 -n 202702849 -a

[Torsten.]

Looks like you have a problem with the tape drive.

Perform this as suggested:

/opt/resmon/bin/resdata -R 202702874 -r /storage/events/tapes/SCSI_tape/0_1_1_1.5.0 -n 202702849 -a

[Torsten.]

Do you have an internal disk in the top slot of your server?

[Sridhar R]

Torsten,

Kindly find the attached output.

If it is a disk error, it shouldn't be able to backup via tar also right.

But, it succeeds if i try:

hrdvault$tar cvf /dev/rmt/0mn /home
hrdvault$mt -f /dev/rmt/0m rew
hrdvault$tar tvf /dev/rmt/0mn

And it shows the content.

So what might be the issue here...

[Torsten.]

The reason why I'm asking about the disk is this:

http://www.hp.com/products1/storage/compatibility/tapebackup/PA-RISC/Detail/16-0024-0098.html#CONTROLLERS

"The HP 9000 rp3440 has a suitable external SCSI channel for connecting the HP StorageWorks Ultrium 960 SCSI under the following conditions:

When the HP StorageWorks Ultrium 960 SCSI is connected to the external SCSI port no other non-tape device should be attached

==> and hard disk slot ID2 must be left unused.


A 68-pin HD connector to 68-pin HD connector SCSI cable must be used. The recommended part for this configuration is the HP C2979B - SCSI cable, HDTS68, M/M, 1.5m (59in). ..."

[Sridhar R]

Torsten,

Thanks for the inputs!

The part number that i found on the SCSI cable is:

C2924C REV E
5183-2673
TSCH 0551

This is what i found on the cable.

I have connected this to HP Storage Works 1/8 Autoloader and i am using LTO-3 Ultrium R/W Tape.

There is no hard disk in slot ID 2.

Is these specs not compatible.

[Sridhar R]

Hi Everybody,

The issue was the absence of terminator for the SCSI Cable.

We ordered for a terminator and connected to the other SCSI Port.

Now, the Ignite is working without any trouble.

Thanks for all the responses!

Sridhar

[Sridhar R]

Thanks for all! Especially, torsten, whose inputs helped to learn something even though he didnt spot the right answer!