Ignite error

[Suni Raj]

Hi, I have upgraded Ignite-UX of a couple of HP-UX 11.11 servers last week and since the ignite backup is failing with the following errors:

* Checking Versions of Ignite-UX filesets
ERROR: Fileset: "Ignite-UX.BOOT-KERNEL-IA" (rev=B.5.1.33) is a different
version than the rest of Ignite-UX (rev=C.6.2.241). You must
update all filesets of the product to the same version for
proper behavior.
ERROR: Fileset: "Ignite-UX.CFG-FILE-11-22" (rev=B.5.1.33) is a different
version than the rest of Ignite-UX (rev=C.6.2.241). You must
update all filesets of the product to the same version for
proper behavior.
ERROR: Fileset: "Ignite-UX.CFG-FILE-11-23" (rev=B.5.1.33) is a different
version than the rest of Ignite-UX (rev=C.6.2.241). You must
update all filesets of the product to the same version for
proper behavior.
ERROR: Fileset: "Ignite-UX.FILE-SRV-11-11" (rev=B.5.1.33) is a different
version than the rest of Ignite-UX (rev=C.6.2.241). You must
update all filesets of the product to the same version for
proper behavior.
ERROR: Fileset: "Ignite-UX.FILESRV-1122IA" (rev=B.5.1.33) is a different
version than the rest of Ignite-UX (rev=C.6.2.241). You must
update all filesets of the product to the same version for
proper behavior.
ERROR: Fileset: "Ignite-UX.FILESRV-1123IA" (rev=B.5.1.33) is a different
version than the rest of Ignite-UX (rev=C.6.2.241). You must
update all filesets of the product to the same version for
proper behavior.
ERROR: All filesets in the Ignite-UX product must be the same revision.
Please update any old Ignite-UX filesets.

Can somebody tell me what I need to do to resolve this problem?

Regds
Raj

[Patrick Wallek]

Did you remove the old version before installing the new version? If not, then that is probably your problem.

Invoke swremove, then go down the list and select ALL the Ignite/UX stuff you can find, both the old version and the new version.

Once they have been removed, try installing the new version again.

I *ALWAYS* use this method as I have had many problems similar to yours when I did not remove the old version before upgrading.

[Steven E. Protter]

Shalom Raj,

You either installed the wrong version of Ignite, or more likely installed a new version of Ignite without removing the prior version.

Back up any custom configuration.

swremove all versions of Ignite.

swinstall new and correct versions of Ignite.

All will then be solved.

SEP

[Suni Raj]

Hi,

What are all files or file system (custom configuration) I need to backup before I remove Ignite versions?

Raj

[Andy Torres]

Looks like you installed a new version of one Ignite product without upgrading the other. You can download them bundled together. I've had success installing new versions without removing the previous version, but to be safe you should probably remove the older versions first.

Look for both products when you're upgrading:
HP-UX Installation Utilities for Installing 11.11 Systems
HP-UX Installation Utilities (Ignite-UX)

Also check your pax patches while you're at it.

[James George_1]

Hi

Can u post the output of the following command

# swlist -l product | grep -i ignite

And , for installing a new verion ,or removing an old version, you don't need to backup any files ( for your tape backp ).

James

[Narayanaswami]

Raj,
Backup any current configurations you
have

#manage_index -l
#manage_index -w -c "Each configuration that you want backed up"
*check the output and see which configurations/configuration files you need to back up.
*copy your ignite config files and INDEX somewhere.
#swlist -a revision Ignite-UX\*
There SHOULD be version mismatches.

#swremove Ignite-UX

*Download the latest version of Ignite-UX
from software.hp.com

#swinstall -s Ignite-UX

*This will install the current version.

Recreate your configurations(Restore backed up configurations in /var/opt/ignite/INDEX).
Recommend the manage_index command to do this.
See man manage_index for the exact combination..

This should help you out!