installation of glance from CD

[steveo622]

Hello all,

I am an HP newbie and need to install the glance trial version to my HP workstation. How do I go about it? I finally found the CD that I needed, but don't have a clue as to how to install it.

Any help?

Thanks,


Steve Colbert

[A. Clay Stephenson]

Hi Steve:

It's rather easy, insert your Applications CD into the drive and mount it using the mount command.

It's usually:
mount /dev/dsk/c1t2d0 (or whatever) /SD_CDROM (or /cdrom)

then you invoke 'swinstall'. This is the interactive version. You select the source (the CDROM in your case). A list of packages will be displayed. Hilight the desired package with the spacebar (or by clicking if using a GUI) then to select Actions->Mark for Install; Actions -> Install (analysis). The install will then begin.

[Helen French]

Hi,

Try this:

1) Insert CD on the drive
2) Mount the CD drive
# mount /dev/dsk/cxtydz /cdrom
3) Run swinstall
# swinstall
4) Select target "local CD drive"
5) Select the target path ( path of installation directory)
6) The window will now display all products.
7) Select the GlancePlus trial version from that list.
8) Go to Actions -> Mark for install
9) Go to Actions -> Install
10) Carefully follow the instructions

HTH,
Shiju

[pap]

hI iT IS VERY SIMPLE.
fOLLOW THE STEPS BELOW :

1. Insert CD in to CD Drive.
2. Run following command from root prompt
# ioscan -fnCdisk
3. Identify raw for CD/DVD drive. and note down the disk device name that will be something like this ../dev/dsk/c0t2d0....or so.

4. mount cd drive to a directory.
# mount /dev/dsk/c0t2d0 /SD_CDROM
5. Now your CD contents will be under /SD_CDROM.
6. Run swinstall command from root prompt.
7. it will show you all the available s/w on CD. (select source as local CD rom before this step)

8. Select glance plus trial version. Select the version you ant to install.
9. you have to mark the GlancePlus/UX software using action menu.
10. then select install from the same menu.
11. It will do analysis of the s/w, required disk space etc..etc...
12. Once you see analysis is completed, press DONE button.
13. Now the s/w is loaded in your machine. After completion, exit from the swinstall.

That's it.

-Piyush.

[Sachin Patel]

Hi Steve,
The keys to use in swinstall text version are
up-down-left-right arrow to move.
spacebar to select.
tab to go on menu bar

Sachin

[steveo622]

Here's a followup...

I try to mount the cdrom and get the following error:

The command used to mount the new file system, mount(1m), has failed. The stderr output from the command is shown below. The disk has not been configured for use.

The command used to mount new file system, mount(1m), has failed to mount /SD_CDROM. The stderr output from the command is shown below.

/dev/dsk/c0t0d0: Device busy

I then tried to unmount and remount and still got the same errors.

Any help?

Thanks,

Steve Colbert

[Helen French]

Hi,

You may not be using the correct device file ( /dev/dsk/cxtydz). Do this:

# ioscan -fnC disk

Look for SCSI CDROM devices and findout the proper device file. OR post the output of the command

HTH,
Shiju

[pap]

Hi you are not using the proper device name for the CD drive.
Please post the out put of following command.

#ioscan -fnCdisk (case sensitive)

Thanks,

-Piyush.

[steveo622]

Here is the output as you requested:


# ioscan -fnC disk
Class I H/W Path Driver S/W State H/W Type Description
=======================================================================
disk 0 10/0/14/0.0.0 sdisk CLAIMED DEVICE LITEON CD-ROM LTN485S
/dev/dsk/c0t0d0 /dev/rdsk/c0t0d0
disk 2 10/0/15/0.5.0 sdisk CLAIMED DEVICE SEAGATE ST336706LC
/dev/dsk/c2t5d0 /dev/rdsk/c2t5d0
disk 1 10/0/15/0.6.0 sdisk CLAIMED DEVICE QUANTUM ATLAS5-9LVD
/dev/dsk/c2t6d0 /dev/rdsk/c2t6d0
# mount /dev/dsk/c0t0d0 /SD_CDROM
/dev/dsk/c0t0d0: Device busy
#

Thanks for your help...

[pap]

Hi,
Please make sure that
1. CD is in the drive.
2. run pwd command anf find out whether you are in the /SD_CDROM directory.
3. If you are in /SD_CDROM directory, it will give error. Do cd to / and then mount cdrom drive

hope this helps.

[Helen French]

Hi,

Check whether you have a mounted CD in the drive ? If not, remove the CD and insert it again.

Make sure that you are using a good mountable CD. For confirmation, test it with a new CD.

Your device file is the right one, as we can see from the ioscan output.

HTH,
Shiju

[steveo622]

Hello,

Am still having no luck. I have tried different CD media in the CDROM drive but still get the message that the device is busy when I try to mount it.

Any other ideas, or is it possible that the CDROM itself is trash? Are there any other additional diagnostics I can run?

Thanks,

Steve Colbert

[Helen French]

Hi,

Try this:

1) diskinfo -v /dev/rdsk/c0t0d0
2) Check that no pfs daemons are running:

# ps -aef | grep pfs

Also which OS are you running ? DO you have the latest patches installed ? There are chances that the CD drive is bad ? Does any activity going on in CD ( drive LED ) ?

HTH,
Shiju

[steveo622]

Hello,

Here is the output from the two commands you suggested...

# diskinfo -v /dev/rdsk/c0t0d0
SCSI describe of /dev/rdsk/c0t0d0:
vendor: LITEON
product id: CD-ROM LTN485S
type: CD-ROM
size: 549114 Kbytes
bytes per sector: 2048
rev level: JKF1
blocks per disk: 274557
ISO version: 0
ECMA version: 0
ANSI version: 2
removable media: yes
response format: 1
# ps -aef | grep pfs
root 11713 11167 0 14:48:11 pts/td 0:00 grep pfs
#

I am running HPUX 11. CD appears to be spinning. I can hear something...

Thanks,

Steve Colbert

[Helen French]

Hi,

The diskinfo shows the details about the CD. Try mounting on a new directory:

# cd /
# mkdir /cdrom
# chmod 777 cdrom
# mount /dev/dsk/c0t0d0 /cdrom

HTH,
Shiju

[pap]

Hi ,
It may happen that your SD_CDROM directory has been mounted already by some other file system.

just go the ?SD_CDROM and do ls.
let us know what do you see there.

Otherwise create new directory cdrom1
and try to mount cd-rom on that file system.

Hope this helps.
As you said cd is spinning in the drive.....that might be a CD-DRIVE problem or may be a CD-ROM problem.
Try to replace CD-DRIVE from other machine, that's the final solution you might have.

Thanks,
-Piyush.

[steveo622]

Hello,

have tried to create different directories and mount to them but still get same error.

I go into the SD_CDROM directory but see no files within it.

I was using this drive successfully at the beginning of the week, but obviously something happened to the drive, probably hardware.

I am going to get one of our staff techies to replace the drive and try again.

Thanks to everyone who responded to my queries. It was most appreciated.

Thanks,

Steve Colbert