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Installed backup exec agent -- "Access is denied"

 
RobertCarback
Frequent Advisor

Installed backup exec agent -- "Access is denied"

rx6600, HP-UX 11iv2 (11.23) --

Just installed the latest backup exec agent, but when attempting to login from the backup exec server, get the following --

"Failed to access mxdddf01.corp.mobilexusa.com
Login account: root
Access is denied."

Any ideas?