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ioscan -fnC - cdrom not showing as a device

 
Keith Bevan_1
Trusted Contributor

ioscan -fnC - cdrom not showing as a device

Our L Class Hp9000 running HPUX 11i has an issue with an internal cdrom drive :-

The device file exists in /dev but is not visible through ioscan -fnC.

The device has been visible as a claimed device previously, and also as NO HW prior to the last shutdown.

Any ideas on how to rectify this issue and rec laim the device.

Keith
You are either part of the solution or part of the problem
9 REPLIES 9
James R. Ferguson
Acclaimed Contributor

Re: ioscan -fnC - cdrom not showing as a device

HI Keith:

A "NO HW" from 'ioscan' means that the device is not responding. Check your connections to the drive. If connectivity is sound, you may have a bad CD drive. The device file will not disappear unless you remove it, regardless of the hardware state.

Regards!

...JRF...
A. Clay Stephenson
Acclaimed Contributor

Re: ioscan -fnC - cdrom not showing as a device

I assume that you actually did ioscan -C disk -fn.

The NO_HW is a giveaway. It means that the device is no longer recogized and almost always means a hardware failure. You can check the cables, termination, and power connection but I am almost positive that it is time to call your HP Mr. Goodwrench and have the drive replaced. I also assume that you have not added any other devices to the same bus and duplicated ID's.
If it ain't broke, I can fix that.
vofsky
Frequent Advisor

Re: ioscan -fnC - cdrom not showing as a device

Hi Keith,
You could check the cables, termination, and power connection and try to following command:insf -e ,ioscan -fnC disk.
Michael Tully
Honored Contributor

Re: ioscan -fnC - cdrom not showing as a device

On an L class the CD is internal, so it is on the internal SCSI BUS. Instead of fooling around with termination etc. (You must know what your doing) call your local HP response centre and get a hardware CE on site. Fooling around with equipment that is alien to you may make matters worse.
Anyone for a Mutiny ?
Denver Osborn
Honored Contributor

Re: ioscan -fnC - cdrom not showing as a device

just curious... could you post and attach your output from "ioscan -fn"?

Also, the output from lssf will verify if the h/w is not seen.

# lssf /dev/dsk/cXtXdX

it would show --> "at address ???" for the h/w path.

-denver
twang
Honored Contributor

Re: ioscan -fnC - cdrom not showing as a device

Hi Keith,

I have similar experience regarding an external DVD rom, the output from "ioscan -fnC disk" shows "NO HW", eventually I found the problem was caused by the bad cable.
Steven E. Protter
Exalted Contributor

Re: ioscan -fnC - cdrom not showing as a device

Stick a fork in it its done.

May be a cable, power connect, probably the drive though.

I've replaced one on my own now. Its not so bad, just be careful setting the SCSI address.

SEP

Steven E Protter
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Suresh Patoria
Super Advisor

Re: ioscan -fnC - cdrom not showing as a device

HI,
You sould use the ioscan -fnC disk command to display the CDROM device

Keith Bevan_1
Trusted Contributor

Re: ioscan -fnC - cdrom not showing as a device

Thanks to everyone who took the time to post advice on this matter.

The outcome was a Hardware fault with the CD Rom Drive, and this has now been replaced by an HP Engineer.

Keith

You are either part of the solution or part of the problem