Java 1.4 Core Dump

[Sang Lee_2]

Hi,

When I use 'kill' command to shutdown my web-server related application, I get a core dump with following JVM log.

#
# Java version:
# Java HotSpot(TM) Server VM (mixed mode)
#
# HotSpot Virtual Machine Error, Internal Error
# Please report this error to HP customer support.
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2 1.4.2.04-040628-20:03-PA_RISC2.0 PA2.0 (aCC_AP) mixed mode)
#
# ShouldNotReachHere()
#
# Error ID: /CLO/Components/JAVA_HOTSPOT/Src/src/share/vm/runtime/java.cpp, 513
#
# Problematic Thread: prio=7 tid=41ae0018 nid=24 lwp_id=7549 runnable
#

Heap at VM Abort:
Heap
def new generation total 9792K, used 6502K [7bf90000, 7ca30000, 7ca30000)
eden space 8704K, 64% used [7bf90000, 7c511f98, 7c810000)
from space 1088K, 79% used [7c920000, 7c9f7a68, 7ca30000)
to space 1088K, 0% used [7c810000, 7c810000, 7c920000)
tenured generation total 21888K, used 0K [7aa20000, 7bf80000, 7bf80000)
the space 21888K, 0% used [7aa20000, 7aa20000, 7aa20200, 7bf80000)
compacting perm gen total 16384K, used 5117K [76a10000, 77a10000, 7aa10000)
the space 16384K, 31% used [76a10000, 76f0f7b8, 76f0f800, 77a10000)


and the contents of the core is:

#0 0xc01f6c50 in kill () from /usr/lib/libc.2
#1 0xc0193e2c in raise () from /usr/lib/libc.2
#2 0xc01d453c in abort_C () from /usr/lib/libc.2
#3 0xc01d4594 in abort () from /usr/lib/libc.2
#4 0xc7978b44 in os::abort ()
from /bv60/jre1.4/lib/PA_RISC2.0/hotspot/libjvm.sl
#5 0xc77045b0 in report_error ()
from /bv60/jre1.4/lib/PA_RISC2.0/hotspot/libjvm.sl
#6 0xc7703d54 in report_should_not_reach_here ()
from /bv60/jre1.4/lib/PA_RISC2.0/hotspot/libjvm.sl
#7 0xc77ee160 in vm_exit () from /bv60/jre1.4/lib/PA_RISC2.0/hotspot/libjvm.sl
#8 0xc785d204 in JVM_Halt ()
from /bv60/jre1.4/lib/PA_RISC2.0/hotspot/libjvm.sl
#9 0xc2dc89dc in ?? ()
#10 0xc0193e2c in raise () from /usr/lib/libc.2



Here's the output from 'java -version':

Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2.04-040628-18:09)
Java HotSpot(TM) Server VM (build 1.4.2 1.4.2.04-040628-20:03-PA_RISC2.0 PA2.0 (
aCC_AP), mixed mode)


and this is the output from 'uname -a':
HP-UX hpport47 B.11.00 U 9000/800 593756507


Please note that JVM only crashes when I use Java 1.4. It works find under 1.3. Also, I have all the latest OS and Java patches installed.

Does anyone know what the problem might be?
How do I contact 'HP Customer Service' with this problem?

Thank you.