jetadmin

[Animesh Chakraborty]

Hi All,
I was trying to install one network printer(hplj) using jetadmin utility but it says "NO RESPONSE" but I can ping that printer.
Why is it so?What is the packet size used by by jetadmin while it tries to ping ?
any help?
Thanks in Advance
Animesh

[John Waller]

Check the message you get from Jetadmin carefully. It sometimes says that it can not connect but it then tries to ping which does work. I have seen this a number of times and it was usually down to the Printers network device either not been an HP JetDirect , but an intel NetPort or some other print server or else the JetDirect was not setup correctly and has hpnpd or IP disabled.

If you couod possibly include the seting from the JetDirect or the screen output from Jetadmin it may assist more in identifying you problem.

Regards

[Lai Nee Shyang_1]

Hi

according to man page on ping, if packet size is not specify, it is 64bytes per packet.
Can you do "hpnpadmin printer_name" and see what is the response.

Lai

[Animesh Chakraborty]

Hi Lai,
here it is:
#hpnpadmin tea1
*** Receive NO snmp response!
*** (printer down, cable off, or wrong Get community name?)
thanks
Animesh

[Thierry Poels_1]

Hi,
are you using an internal jetdirect card or an external jetdirect box.
If you are using an external jetdirect box you need a -directional centronics cable if you want the printer to respond correctly.
regards,
Thierry.

[Lai Nee Shyang_1]

Hi.

Some possiblities I can think of :

1. If u r able to ping tea1, the /etc/hosts or DNS entires are valid. But you may have specify the IP address of some other non-SNMP device for tea1 instead.
2. If u r unable to ping tea1 but able to ping the IP address of tea1, then you may have to check /etc/hosts or DNS entries for tea1. The jetadmin hosts must be able to resolve tea1 name inorder for it to be added.
3. Lastly, if u r able to ping tea1 and u r certain that the IP address is the correct one, then you may have to check if the printer support SNMP.

FYI, the command hpnpadmin administer a remote HP SNMP peripheral. All HP laserjet / jetdirects that I know of support SNMP.

Hopes this help.

[Vincenzo Restuccia]

See http://www.dutchworks.nl/htbin/hpsysadmin?h=3&dn=42503&q=jetadmin%20%22NO%20RESPONSE&fh