k370 and kingston memory

[Jim Kriegel]

Hi,
Are there any known issues with kingston memory and k370? We were told that the PDC had to be greater than 37.52, ours is 39.53. The system since the memory upgrade has been panicing.

Thanks,

[Sandor Horvath_2]

Hi !

We use kingston memory but in C class workstation. It works fine.

I suppose downgrade K370 memory and if no problem call Kingston for support.

regards, Saa

[paul courry]

If you have not loaded ODE from your support disk, do it.

Then take the system down, boot to the prompt and run ODE. Them run the memory diagnostics and see what they show. It WILL take a chunk of time, but other than removing the carrier and reseating the chips there is nothing else to do.

[Shannon Petry]

HP should be happy to know that I have never had good luck with 3rd party memory and PA-RISC systems.
This is true also for SGI, IBM and Sun servers and workstations. I guess IBM seems to have the least problems.
Since server/workstation memory is very specific in design it is easy for a 3rd party to screw it up.

Normally when the system is panicking because of memory there are three things to look at.

1. Seating order: Memory must be put in the correct slots. It is not as simple normally as bank0, bank1, bank2, etc....See owners guide for your systems requirements.

2. Seating and connectivity. Make sure the memory is seated properly. Perhaps unseat memory, and blow out slots to remove dust, and re-seat.

3. (MOST COMMON) incompatable memory. 8-(

You can try to play games with kingston to swap memory, and re-swap, etc....or
just call HP and buy the memory from them. It is guaranteed to work (unless you buy c-class memory or something). HP even has a remarketed division which you can check for better pricing if they have k/class memory in stock.

Regards,
Shannon

[paul courry]

I am posting in toto my patented 10 point answer on how to add memory to your system. While it is specific for a Nova box it is applicable to a K-class as well. Note that certain K-class boxes have 2 memory carriers.



Yes there is something you should know.

Your memory carrier is either a 10 slot or a 12 slot
carrier (12 most likely).

Memory is installed in pairs and is engineered
specifically to each series of HP boxes. A G40 is a
Nova class box, the memory you are insatlling should
have come from a G, H or I, 957, 967, 987 box. If in
doubt carefully wrote down the info off the memory
board and call the manufacturer and ask if this is
compatible with a G series box.

Next, shut down the machine and turn it OFF. Take a
static wrist strap and ground your self. Remove the
memory carrier by pulling it out. Put is down and
*carefully* *examine* (study this HARD) the
numbers etched into the board. They should read

0a/0b
1a/1b
2a/2b
3a/3b
4a/4b
5a/5b
6a/6b

You will notice that the existing memory is installed in
pairs starting with 0a/0b, 1a/1b, etc. place the
memory into the next highest slot according to the
scheme etched into the memory carrier. Seat them
well, then take a ruler and set it across the SIMMS to
ensure that each card is fully seated, it WILL take
some pressure. BTW, the SIMMS only go in one way.


After this, put the memory carrier back in place and
seat it well. Turn on the machine and see if all the
memory comes up. (Take careful not here) If not, then repeat the process, it
make take several seating to remove the small
amount of corrosion on the connectors.

If you truly have a problem post a MAYDAY here. I
have a NOVA series box I can play with and walk you
through the procedure. Note, my response time is
not like the HP Response Center, it make take 4-8
hours to return your call.