L-1000 Frequent Reboot

[vselvaraj]

Hi All,

We have HP 9000 L-1000 Servers, and few servers
are getting rebooted automatically (frequently),
The syslog says "OVER TEMP Warning (envd)"
Apart from the env room temperature what are all the other factors needs to be checked on the Hardware side?

Please refer the attached syslog message,

Thanks in Advance

[Stefan Farrelly]

The temp inside your L class must be getting extremely hot for it to shutdown. Ive seen this problem before when air-con breaks down. If you cant lower the room temp then leave the cover off the L class to allow some air to flow inside it, or if your really desperate take off the cover and get a decent size desktop fan and point it directly into the L class, the extra airflow should keep your temp down, hopefully enough to stop it overtemping and rebooting.

[Pedro Sousa]

Hi Selvaraj.
Did you check your room temperature?
If it's OK, you should check the system's fans. Maybe one is broken.
other thing is, you should "Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 127664141 -r /system/events/core_hw/core_hw -n 127664129 -a"
good luck.

[Chris Kubacki]

You may also want to check the power supply. We had a C3000 that was spontaneously rebooting every morning. After checking several things, we found the power supply was faulty. It was replaced and has been running fine since.

Chris

[Servio Cabrera]

You should check with GSP the PWS and the FANs, go to the console or lanconsole, and type Ctrl-B, enter into the GSP. Then Press PS
that will give you the PowerSupply, Fan, tempeture and overtempeture status.

I think in the first GSP version, it allowed you to change the FAN speed to HIGH, if it is not already on that mode.

[Richard Darling]

I had the same problem - HP replaced a power supply and have had no problem since then...
Richard

[Miguel Rodriguez_3]

Hello,

I had the same problem with a L2000 and there is a Service Note from HP (A5191A-16A) that replace the Plataform Monitor Board (A5191-69110).