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Re: laser jet 4050 printer problem

 
SAM_24
Frequent Advisor

laser jet 4050 printer problem

Hi,

Using Jetdirect printer installer we have defined this remote printer. We can not print. Enabled logging. The following error is captured in the log file

11:50:13 hpnpf[9244] OpenSocket: entered
11:50:13 hpnpf[9244] OpenSocket: using 16K send buffer
11:50:13 hpnpf[9244] MakeConnection: x.x.x.x , port 9100
11:51:29 hpnpf[9244] Error (connect): Connection timed out
11:51:29 hpnpf[9244] Fail to make network connection, ETIMEDOUT

From status log:

Oct 30 15:08:22%%[ status: making connection to x.x.x.x; source: unknown li
nk type ]%%
Oct 30 15:09:39%%[ status: Fail to make connection, quit x.x.x.x; source: u
nknown link type ]%%

Any idea what is wrong?

Thanks.
Never quit
1 REPLY 1
A. Clay Stephenson
Acclaimed Contributor

Re: laser jet 4050 printer problem

Best guess is that the JetDirect card in the printer is bad, cable bad, or IP address has been changed. Can you ping this printer?
If it ain't broke, I can fix that.