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Login impossible, black screen appears, reset to login screen

 
Bernhard Zorn
Occasional Advisor

Login impossible, black screen appears, reset to login screen

Hi all!

My system: HP C3600 on HP-UX 10.20

Whenever I logout of a user (just this user is affected) i have to rm the .dt directory in order to make the login work again. After the next logout, it's impossible to login again. This happens EVERY time!
I can't even failsave login, just by command line login it's possible to perform tasks.
What else can I try?
Thx...
eM-Workplace
10 REPLIES 10
T G Manikandan
Honored Contributor

Re: Login impossible, black screen appears, reset to login screen

Are you able to resolve your host properly

#nslookup

Run /usr/contrib/bin/X11/dr_dt
and check /var/dt/Xerrors
Please post them.


Thanks
Bernhard Zorn
Occasional Advisor

Re: Login impossible, black screen appears, reset to login screen

Everything is now as it should be. I just copied the sys.dtprofile into the users home .dt.

Thank you for your help!

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melvyn burnard
Honored Contributor

Re: Login impossible, black screen appears, reset to login screen

Hmm, sounds like a corrupt user .profile or something like that.
try putting in another users profie files etc, or use defaults.
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Bernhard Zorn
Occasional Advisor

Re: Login impossible, black screen appears, reset to login screen

I guess I was a bit too fast with my reply. It seems that the copying of the general sys.dtprofile worked only temporary. Now I??m back at the start... :-(

So I just ran dr_dt and I??m gonna post the Xerrors-file here.

Hope anyone gets a clue out of that.

Thanks once more!

eM-Workplace
T G Manikandan
Honored Contributor

Re: Login impossible, black screen appears, reset to login screen

Can you also post the output of $HOME/.dt/errorlog.


Revert
Bernhard Zorn
Occasional Advisor

Re: Login impossible, black screen appears, reset to login screen

Sure!

Here comes the errorlog!

eM-Workplace
T G Manikandan
Honored Contributor

Re: Login impossible, black screen appears, reset to login screen

cde troubleshooting doc attached

Please check the things out

You have not attached the errorlog.
Bernhard Zorn
Occasional Advisor

Re: Login impossible, black screen appears, reset to login screen

Sorry, it didnt work out!
The errorlog file seems to be empty.

Regards
eM-Workplace
Bernhard Zorn
Occasional Advisor

Re: Login impossible, black screen appears, reset to login screen

Thank you Mr Manikandan!

Due to the troubleshooting document I checked the drive size of the specified user. It was at 100%!
So I just deleted unnecessary files and the account works!

Regards
Zorn Bernhard
eM-Workplace
Alex Glennie
Honored Contributor

Re: Login impossible, black screen appears, reset to login screen

whilst logged out of CDE

rm $HOME/.dt

Log back in

go to CDE's Style Manager -> Startup ->

Set Home Session

[x] Return to Home session

exit from CDE and try again.

If the above fails could you comment on the users CDE env .... colourful backdrop ?, unusual shell ?, using any 3rd party applications ?, CDE customisations at all ? please detail.

imho something has wormed it's way into either your current or home session and is causing you problems or something in the users $HOME is hosed .... what .[dot] files exist in their $HOME out of interest