login problem

[Fadia Almarei]

Dear All

when i login to HP-UX 11.11 system as a user it give me the foolwing error
"the Desktop messaging system could not be started"
but if I login by root user or another I do not face this error, the user that have the problem is the application user and it's home directory is not under the /home so it does not have .profile file,I check the /etc/hosts file and all the things that may be related to this problem but nothing is wrong ,so where the problem will be?

[Jeff Schussele]

Hi Fadia,

Sounds to me like the user is trying to start a CDE session. To do this the user *must* have a .dt directory under their home dir.

Rgds,
Jeff

[JASH_2]

Fadia,

Sounds like it is trying to start a desk top messaging system, which is not supported within HPUX. It may well be that the application that this user controls wants to start talk or some such thing, but HPUX doesn't like it.
Go to the "home" directory of the application user and see what it is trying to start. Even if it has a home directory that is not under /home, it should still have some kind of profile under the application. Check in /etc/passwd to see where the home directory is for this user, then check to see what is there (.profile,.login etc)

Regards,

JASH

[Fadia Almarei]

ok it has this directory.

[Fadia Almarei]

first this user was work before I do a restart to the system, and the application does not run automaticly after the logging, i do restart before this and nothing apears wrong, but this time it fails

[JASH_2]

Fadia,

What changes did you make before the restart? Did you make changes to the application? Did you make changes in the startup scripts?

Regards,

JASH

[Fadia Almarei]

I did nothing

[JASH_2]

Then why did you restart?

[Fadia Almarei]

I have a problem is starting sam , this happened before with me and after the restrat every thing goes ok and thers wa no problem in this user, I need to solve the problem.

[JASH_2]

Fadia,

Have you checked the permissions in the users home directory, SAM can sometimes mess with them. Check ownership and permissions on the users home directory.

[AwadheshPandey]

Hello Fadia,

check with users .dt/errorlog, startlog and session logs.

move .dtprofile to .dtprofile.old and try.
post the errorlogs if problem is not solved by moving .dtprofile.

Cheers,

Awadhesh

[Fadia Almarei]

it does not work ,and the errorlog file in the attachment

[JASH_2]

Fadia,

Looking at your error, it seems there is now a problem with initialising tooltalk. I know nothing about this product, as such, but I typed in tooltalk into the above forums search and it produced a list of links that may help you more than I can, in this instance.

I hope this is the case, good luck,

JASH

[JASH_2]

Fadia,

This link is the same as your problem:-

http://www5.itrc.hp.com/service/james/dispDoc.do?docURL=http%3A%2F%2Fsearch.hp.com%2Fredirect.html%3Furl%3Dhttp%253A%2F%2Fforums1.itrc.hp.com%2Fservice%2Fforums%2Fbizsupport%2Fquestionanswer.do%253FthreadId%253D576770%26qt%3D%252Btooltalk%26hit%3D6&aid=SEARCH_FORUMS&pil=6&serStr=tooltalk&pir=6

Hope this helps.
No points for these follow ups, I am just pointing you to others knowledge.

JASH

[AwadheshPandey · Accepted solution]

You can check and match user's .Xauthrity .TTauthrity etc files in user's home dir, also match the permissions, I am not aware of ttotalk, but the problem for particular use shows that one of these files are currupted.

Check this link for tooltalk, it may be some configuration problem for this
http://www.cs.arizona.edu/computer.help/policy/DIGITAL_unix/ToolTalkUsersGuide/tt_ug_15.html

All the best,

Awadhesh

[Fadia Almarei]

thnaks for all the problem solved , the .TTauthrity file was corrupted and the permission for it wa rong , so I get another coppy of the file and correct the permissions.