Login prompt not coming up

[Shivkumar]

Hi,

After providing login name and password user is not able to get the login prompt. What could be the issue ?

Thanks,
Shiv

[Michael Steele_2]

What's his entry look like in /etc/passwd?

Is he using telnet, rlogin, ssh, ftp? What's his procedure? Paste in the error after you try to login.

From root, can you su -?

[Shivkumar]

Michael, He is using telnet. I can $su - hisid. Regards. Shiv

[Michael Steele_2]

Need to see the /etc/passwd file.

[Michael Steele_2]

And the permissions on his /home/id dir.

ll -la /home

[Shivkumar]

Permission is also setup correctly. Thanks. Shiv

[Michael Steele_2]

Check to see if the login says connected or not. Verify the telnet port 23 is open. Check the security on telnet for non root users.

/etc/securety
/etc/security/access.conf

PAM, LDAP, SSH?

Still need to see /etc/passwd entry for his account.

[Shivkumar]

/etc/passwd entry for this user is correct. I have verified this with other accounts. Regards. Shiv

[rayche]

Could u check the user's profile ? maybe there is something in profile can not be run normally

[IT_2007]

did you try to login as him instead of su'ng to his id. Check syslog and what it says?

[inventsekar_1]

"not able to get the login prompt"
user not able to login or user is not getting the login prompt?

"user is not able to get the login prompt" means... i am not able to understand that shivkumar...little bit explain..

[Sp4admin]

Hi Shiv,

Do a tail -f syslog.log and have the user try to login again. Maybe syslog will show something. If not can you remove and then add the user back.

Sp,

[Mel Burslan · Accepted solution]

Since you said user is not getting the prompt after he/she puts in the username and password, tells me that there is something wrong with the startup sequence. Possible causes that comes to mind:

-user's home directory is NFS mounted and your network is choking

-user's default shell is not right

-there is something in the user's .profile, .login, .kshrc, .cshrc (depending on user's choice of default shell, in one or more of these) that can not run successfully

-user accounting is enabled and user has so many or so much files stored under his/her ownership, accounting is taking forever to complete.

take your pick and let us know if any of these is the case.

[Steven E. Protter]

Shalom Shiv,

pwck
grpck

Is all well on the server? Hopefully yes.

I had a user recently complain they could not log in. That was because her supervisor thought it was a great idea to put her history file on NFS.

Didn't do that to his own ID.

SEP