lpshut and lpsched needed after a reboot to print - why ?

[JUP]

(posted in print servers as well but I thought I may get more response here).

Interesting problem here.

I am running HP-UX B 11.00 U on a 9000 A Class.

I have set up a default HP laser printer as a network printer using JetAdmin Ver E.10.34.
It works and prints ok.

But when I reboot the HP server - the printing won't work. I do a lpstat -t and it shows the scheduler is running and the default is the laser printer.

I do a "lp /etc/hosts" then a lpstat -t and it shows the job in the queue. Then I repeat the "lpstat -t" and the job disappears. Sounds great, but no print job at the printer. I try again to print another file, no luck - print job apepars in queue and then disappears. I can ping the printer successfully. I can use diagnostic in JetAdmin and it says the printer is ok. The print job disappears from the queue to indicate all is ok. But its not all OK.

Then I do a lpshut, followed by a lpsched to stop and start the scheduler.
I do a "lp /etc/hosts" and the file prints.
No problem now till I reboot the server.

As I am setting up the customers servers, I can't have the customer do this each time they reboot the server.

Also installed the latest printing patch (PHCO_28320) - still no luck.

If anyone has any ideas what could be causeing this I would appreciate their help.

Thanks in advance
PA

[Tim Adamson_1 · Accepted solution]

Hi PA,

Check the permissions on the directory /etc/lp/interface/model.orig. It should be lp:bin

Worth a try and hope it helps

[Bill Hassell]

JetAdmin has been obsolete for several years (not Y2K compliant) and should not be used. Delete your default printer using the removequeue command (part of JetAdmin). Use swremove to take off the old product and then download HPPI (HP Printer Installer) from:

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?locale=en_US&taskId=135&prodSeriesId=27349&prodTypeId=18972

(sorry for the ugly URL). Install the HPPI software then add your printer by using the addqueue command as in:

addqueue -d -h IP-or-Hostname -q local-queuename -b off

This one command does everything that hppi (was called jetadmin) does but a lot faster.

[JUP]

Thanks Tim - it worked once I changed the permissions - they were root:sys.
The bootup sequence must not have been able to read the model.orig but root must have once I did a lpshut and lpsched. Very good thinking Tim. Thanks again.


Bill - it was my error - I have JetDirect installed not JetAdmin. I think I wrote jetAdmin because it was in m head from a previous installtion I had. Thanks for your advice anyway.

PA