Mail from SAM Backup

[Guy Humphreys]

Hi All,

I have a 10.20 machine that runs a SAM created backup everynight. It used to just email root with the results upon completion but now we want it to email to an internet address.

I have altered the file:

/var/spool/cron/crontabs/root so that instead of it going to root only it goes to:
helpdesk@mycomp.com,root

However, the internet address never receives the mail but the usual local root mailbox does. If I do a manual:

mailx -s "subject line" helpdesk@mycomp.com,root < /somefile

both recipients get the mail OK, so I know sendmail is working OK

Does anyone have clue why it is behaving oddly, or a workaround perhaps

Thanks a lot
Guy

[Steven E. Protter]

This methodology works for me.

change
mailx -s "subject line" helpdesk@mycomp.com,root < /somefile

to

/somefile 2>&1 | mailx -s "subject line" helpdesk@mycomp.com,root

SEP

[RAC_1]

mailx -s "subject line" helpdesk@mycomp.com,root < /somefile

should work. Does the email for helpdesk sits in mailq? What do you get in mail.log?

You can try as follows.
echo "some_file"|mailx -s "" helpdesk@mycomp.com, root

Anil

[Guy Humphreys]

Thanks for the quick responses guys, however I don't think I have explained myself properly.

The mailx command I mention above works for me, I only used it to check that sendmail was working. What is NOT working is the sam backup email notification. the backup is triggered from cron as below:

00 1 * * * /usr/sam/lbin/br_backup MAG FULL Y /dev/rmt/1m /etc/sam/br/graphXBAa12086 helpdesk@comp.com,root Y 1 N > /var/tmp/SAM_br_msgs 2>&1 #sambackup

the fbackup jobs runs and emails the results to root but does not email them to the internet address helpdesk@comp.com

When you suggest altering my mailx line do you mean the script within br_backup? I am reticent to go 'mucking' about with this HP script (unless of course there is no other course of action)

Thanks again
Guy

[John Kelly_3]

The root mail you receive is where cron sends the job's output - so just redirect all output from the cron job to a mail to your helpdesk account. E.g.

00 22 * * * /sam/backupcommand > /usr/bin/mailx -s "Backup report" helpdesk@mail.com 2>&1

[John Kelly_3]

Sorry, that should be a | not a >
E.g.
00 22 * * * /sam/backupcommand | /usr/bin/mailx -s "Backup report" helpdesk@mail.com 2>&1

[Guy Humphreys]

Thanks for the quick replies guys, Sorry this msg is so late, I have been working on other things.

Have not managed to implement your suggestions as the problem seems to have disappeared on its own!!! Issue must have been elsewhere.

Cheers
Guy

[Darren Prior]

Hi Guy,

The br_backup script states that the argument $6 is for the user that should be sent email, rather than a list of users. You could modify the script, as you are aware it would no longer be supported by HP - and it's possible that patching could overwrite your changes.

regards,

Darren.

[Guy Humphreys]

I think I have it, did not realise that argument $6 could only have one user and not a list - Thanks for pointing that out Darren.

How about I use an alias instead? Think that should work

Cheers
Guy

[Darren Prior]

Yes - that sounds a better solution. You could probably rewrite the script to cope with a list, but the alias idea is neater. Once you start modifying system scripts it can be pretty easy to forget just which ones have changed!

regards,

Darren.

[Tapas Jha · Accepted solution]

Hi,

Just looking your mail it seems everything is perfect except the cron file you have modified. I think you have manually modified the cron. Either Do crontab -e or restart the cron. If you do manually modification then cron will take previous one.

Rgds
Tapas