make_tape_recovery failed at make_sys_image...

[samRTIO]

/opt/ignite/data/scripts/make_sys_image: syntax error at line 266: `$' unexpected
ERROR:   The make_sys_image command failed. The system recovery archive will
         not be created.
accept  to re- instaling the IGNITE SOFTWARE what we can do after that, otherwise all HW are claimed ,HP_UX 11.11 on RP5470 (with 2 HDD hotplugged & mirrored, attached to an autoloader 1/8 VS80/SCSI port,they  are up and running fine!?

thanks for helps us.

[Dennis Handly]

>/opt/ignite/data/scripts/make_sys_image: syntax error at line 266: `$' unexpected

What's on line 266 of that file?

[driss]

Hi again Dennis,

Here is the attached text file about make_sys_image script!

Thanks.

[driss]

Hi agin Deniis,

I remembred some thing that can have an impact to our error ,  when we have started the IGNITE on the server , at the same times sommes Oracle/users was up and still connected, is there some trouble with data base UP running!?

waiting to readind from you !

Bye

[Dennis Handly]

>Here is the attached text file about make_sys_image script!

What happens when you syntax check the script?

sh -n /opt/ignite/data/scripts/make_sys_image

>is there some trouble with data base UP running?

Only if you are mistakenly trying to use Ignite to backup your database.  I.e. it won't be consistent.

[driss]

Hi Dennis,

Thanks for this comments! What we can understanding after that?

Can we modifying something between the script text lines to resolve it !?

Or we go towards reinstalling the IGNITE products from SOFTWARE CDROM!?

thx.

[Dennis Handly]

>What we can understanding after that?

Did you get any error messages?  Or nothing?  The latter means no obvious errors.

>Can we modifying something between the script text lines to resolve it?

Only if we can figure out what's wrong with the script.

>Or we go towards reinstalling the IGNITE products from SOFTWARE CDROM!?

You could try that.  But it may be filename specific?

[Dennis Handly]

>Here is the attached text file about make_sys_image script!

Your copy of the more(1) output is hopelessly corrupted.  "sh -n" doesn't like it at all.

I assume the real script doesn't have these transcription errors.

[driss]

Hi DENNIS,

Thanks for the replay!

the server is so far from us and no remote connection are permitted, but I’m waiting the same script from the same server in other location where we've got successful recovery by IGNITE software  already installed  , in order to compare them, if it is a good idea to get an issue to this problem!?

bye.

[Dennis Handly]

>the server is so far from us and no remote connection are permitted, but I’m waiting the same script from the same server ... in order to compare them, if it is a good idea to get an issue to this problem?

Just compare the Ignite versions?

The scripts may be the same but filename sensitive.  So it may not be obvious what's wrong.

[driss]

Hi Dennis again,
Excuse me for the delay to answering  you :), i completed the informations about the two sites with the softwares installed on the HP/rp5470 and the make_sys_image scripts on both systems too as bellow:
SITE1 (make_tape_recovery==>was successful!)
SITE2 (make_tape_recovery ==>was unsuccessful!)
we've attached the zipped files containing the necessary information in order to clearing the problem and have the best action for resolving and getting an issue!?
thanks lot.
NB: the customer have near all these HP-servers (rp5470 a newest IBM POWER servers to migrating all from the HP-servers!)

[Dennis Handly]

>I completed the information about the two sites with the software installed on the HP/rp5470

The swlist output seems to match except extra T1471AA on the first and TIVsm on the second,

>the make_sys_image scripts on both systems:
SITE1 (make_tape_recovery==>was successful!)
SITE2 (make_tape_recovery ==>was unsuccessful!)

Again these files were hopeless corrupted.  Both do say:

# $Revision: 10.266 $ $Date: 2003/08/08 20:18:35 $

You might want to use cksum on each to show they are really the same.

If the files are the same then the problem is likely the names of the files you are trying to backup.

I still haven't seen an exact copy of make_sys_image, just corrupted copies of more(1) output.

[driss]

I completed the information about the two sites with the software installed on the HP/rp5470

My requests are in red writing here above:

The swlist output seems to match except extra T1471AA on the first and TIVsm on the second,

 I don't understanding T141AA

We will see  with the engineers installers ...to feed back us!

>the make_sys_image scripts on both systems:
SITE1 (make_tape_recovery==>was successful!)
SITE2 (make_tape_recovery ==>was unsuccessful!)

Again these files were hopeless corrupted.  Both do say:

# $Revision: 10.266 $ $Date: 2003/08/08 20:18:35 $

does it mean ,we have to re-installing the IGNITE SOFTWARE'S on both!?

And why we have got a  successful recovery on SITE1!?

You might want to use cksum on each to show they are really the same.

If the files are the same then the problem is likely the names of the files you are trying to backup.

I still haven't seen an exact copy of make_sys_image, just corrupted copies of more(1) output.

NB: I will get the same info from the two others systems for more info if you want, any things do you add to suggest us to send it to you !?

thanks.

[Dennis Handly]

> I don't understanding T141AA

Hmm, that was probably: T1471AA   A.05.50.013    HP-UX Secure Shell

>does it mean, we have to re-installing the IGNITE SOFTWARE

No, it means you did not provide an exact copy of that script.

>why we have got a successful recovery on SITE1?

As I said, It may depends on the filenames.

>anything do you add to suggest us to send it to you?

And accurate copy of that script and it's checksum.  You might want to tar or zip up the file to prevent corruption.